Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards CIMB Bank Credit Cards v5
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 Sep 15 2016, 10:04 AM
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#1
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Senior Member
4,719 posts Joined: Jan 2003  
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wow...really want to maximize the cashback huh! lol
QUOTE(fruitie @ Sep 14 2016, 04:29 PM) Just received SMS that my supplementary card is approved.  Once received it, I will apply for second supplementary card.  |
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Oct 8 2016, 09:55 AM
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#2
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Senior Member
4,719 posts Joined: Jan 2003
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hi, i tried submitting supplementary card application via email...no news at all...how long does it take ah usually for them to get back to us? anyone with this experience?
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Oct 8 2016, 03:09 PM
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#3
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Senior Member
4,719 posts Joined: Jan 2003
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thanks to both for the sharing....i will send follow up email now....
QUOTE(fruitie @ Oct 8 2016, 10:04 AM) For me, around 2 working days still no news, I followed up with an email and straight one guy called me to check on something. QUOTE(edwardccg @ Oct 8 2016, 03:03 PM) I have sent supp application to cardsmktg@cimb.com at Sep 19 Until Sep 23 no reply, so i forward my email to cardcentre@cimb.com and cc cardsmktg@cimb.com at Sep 23 stated to process the application and I also mention i got no reply when sending to cardsmktg@cimb.com. At Sep 26, cardsmktg@cimb.com reply me saying they received my application at Sep 19 and they are currently processing. I saw additional card appear in my CIMB Click in the same day At Sep 29 received my supp card. Conclusion, you may send follow up email to ask for a head up if you are not getting any update. |
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Oct 10 2016, 02:19 PM
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#4
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Senior Member
4,719 posts Joined: Jan 2003
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just an update on the supp card application via email, is it a standard operating procedure from CIMB to delay/ignore application? Luckily forumers here got help advise to send follow up email, this is the reply i get:
Dear Customer, Please be inform that due to technical issue that we experienced, your earlier application unable to be processed. However we had do necessary to reprocess your application accordingly. Sorry for inconvenienced caused.  QUOTE(kevyeoh @ Oct 8 2016, 03:09 PM) thanks to both for the sharing....i will send follow up email now.... |
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Oct 10 2016, 03:59 PM
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#5
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Senior Member
4,719 posts Joined: Jan 2003
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about same time as you...and after 1 week i send a follow up email...
QUOTE(lilsunflower @ Oct 10 2016, 03:30 PM) When did you send in your applications? I sent mine on 30 September (for 2 more supp cards), but no response yet. After reading your post, decided to send a follow up e-mail. They are pretty bad huh? |
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Nov 7 2016, 08:05 PM
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#6
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Senior Member
4,719 posts Joined: Jan 2003
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hi all,
anyone got such issue before? you had a CIMB card like 10 years ago...then you go do CCRIS or CTOS check and suddenly realized the card you cancelled long time ago...still got a few ringgit due.... how do you guys pay? i tried to call customer service and was requested to call another number but that number no one ever pick up today... will continue to try but just wondering how to settle such outstanding amount... totally lost the card number history etc already.... |
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Nov 7 2016, 08:38 PM
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#7
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Senior Member
4,719 posts Joined: Jan 2003
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Not me... but my sister... she never bother check all this and assume cancel card and probably wrongly assumed fully paid.... and never really got letter from Bank... not sure if because moving around due to jobs and never update address....
Then recently I help her check her ccris and only noticed this record for an old card..... QUOTE(fruitie @ Nov 7 2016, 08:21 PM) I believe banks will have the record. I'm surprised that you didn't receive any letter from them. |
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Nov 13 2016, 01:59 PM
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#8
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Senior Member
4,719 posts Joined: Jan 2003
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To be safe just call the CS and make sure it is cancelled and no chance to activate it....
QUOTE(screwedpeep @ Nov 13 2016, 11:13 AM) Not in my case though. Never received such sms. Suddenly appeared in cimbclicks last 2 weeks and mail dropped on last friday. Let's say i don't activate it. And i want to apply a cc with other bank. I suppose this card won't appear in my ccris right? Afraid it will affect my application. |
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