OK guys... need your help here.

As mentioned earlier, Panny changed the bulb and lens block for me on my AX100.

At first, it was OK with slight discoloration... but today... halfway watching Firewall by Harrison Ford, I checked and got shocked of my life. The discoloration is worse than before I sent in for repair.

This sux.

Now, I believe they can't really fix this problem... so, should I

1) Get my money back (refund) and change to Epson ?
2) Continue send in for repair until they find a solution...

What you guys think?

Hi,

Wow...tat sucks rite to ...

Uhmm will Panny Mal give a full refund? If they do (sorry but I very much doubt it) then I ll go for tat. But usually de best they ll do is try and fix it for you, well at least tat is my experiences for local co. anyway maybe if lucky they'll swap a new one ...

Just my 2 cts
Dirtrun

The Service Manager confirmed with me. They will go for full refund if I insist.

Wow,

Then if I were you I'd jump ship .... to Epson liao...

Hehehe
Dirtrun

Timothyy,

I sympathise with you. The user reviews on other forums shows that your problem is not an isolated case. I look at it this way:

If the reasons that made you choose the Panny in the first place are still applicable, then you should try a replacement unit. Make sure they don't send you a recond unit!! But check that the full refund option is still available in case the replacement is a dud. The fact that you saw another Panny AX100 in the service center does not bode well for Panasonic.

If you are swayed towards another project ala Epson EMP TW700 , then go for a full refund.

So what's it gonna be?

Luke,

You know you want to ...

Dont resist...

De dark side awaits you...

Junk de panny le - de epson has less complaints...

Cheers
Dirtrun

Bro dirtrun..... to lure the young padawan to the darkside u must be more cunning. Take Senator Palpatine's lead.... first be his friend, offer him advise and help..... poison him with wonderful promises..... then when he is ready, he will willing join on his own accord.....

Timothyy..... now the poison come..... you can come view the Epson at my house if as good as the Panny then can ditch itlah... less headache and u get peace of mind.

Heheehehe,

De poison already there le ... he himself quote epson liao... just need a little nudge only...

I cannot offer wat u offer cos I am like a thousand miles away( well almost ) for a working man that is... Anyway my Pj will be collected only tomorrow so I have nuthing to show ...

Cheers
Dirtrun

Wah..... this kinda phrases allso come out ah?

So... Cansellor, tell me why I should join u?

And as for the offer to test ur Epson... where u stay?

J.master: Um~~~Panny PJ ~~~sxck ~~~ i sign....
Um~~~Epson more powerfull~~~~

This post has been edited by kvn1080: Mar 24 2007, 05:41 PM

I sent u a PM, dun want to advertise where I staylah.

Actually, de Panny when working as it should is a very good projector. The one that I auditioned in the first post of this thread had very slight discolouration that is not visible when watching normal movies.

Just so that we understand the Panny AX100 situation, let me try to explain a bit. If we take Bro Tim's case and the projector that I audtion as a representation of all Pannys AX!00 quailty is unfair, coz its a statistic of only 2 projectors.

There are thousands of owners worldwide, out of that only a handful post on forums like AVS and dis wan. And out of this handful, its the ones that have de problems that gets the most attention. The other thousands that are happy are prolly staying home and enjoying their projector without posting any comments on the forums. So while the Panny thread on AVS forum is scary, its not a fair representation of the Panny AX100 in general.

Makes sense ah? So in reality the Panny AX100 Quality control may just be typical of all projectors. Its just its intial popularity combined with the large number of negative forummers versus the small number of positive forummers.

This post has been edited by jasonlky: Mar 25 2007, 09:28 AM

While the Panasonic may or may not have quality control issues, what is important is how the company handles complaints and ultimately, their customer. I'm impressed enough that they were willing to give a full refund for a faulty unit, that's very unusual in Malaysia.

Hehehe,

But in de end for us end users what we have to make judgement is what we read, so ... and in being objective and fair and all tat ...hehehe also choose Epson liao

One Mat Salleh got an exchange twice and all 3 ax100's got problems...hehehe must be a damn fickle consumer huh...

NVM bro Tim full refund means you dont lose much le...

Cheers
Dirtrun

Donno yet... now they have yet to reply my email. I am outstation right now.

Anyway, if they refund, I go buy back AX100? Kekekeke....

Oooaah,

Buy back Panny again ah... very good le you ... full respect ... brand loyalty...

Hehehehe
Dirtrun

Then why all the hassle with refund.... request for replacemebt unit but make sure the option for refund is still available... in case the replacement unit is not satisfactory. Must demand for your consumer rights.

hallo guys... may i ask... do all projector have HD support ?? if i wan play PS3 on projector issit recomended ? and i oni hav 3000 budget... any good projector can intro ?? thanks

By HD I presume you are referring High Definition support. I.e, 1080i or 1080p signal input from your selected source to the projector. Most projectors will accept 1080i input, and the newer ones will accept 1080p input. However the output will depend on the native resolution of the projector, a 480p projector will only be able to project upto a maximum of 480lines, even if you feed it 1080p. A quick check of the projector's specification will telly you if the projector will accept HD1080 sources.

Only native 1080p projectors will faithfully reproduce the HD1080 source. For budget of RM3000, go back a page or 2 and you will find some recommendation from Timothyy and myself.

Cheers

Kekeke... guys, u think I gila ka? After get money back... go buy another one???? If still got problem... how? I go back talk to them ka? Kekeke...