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 YES 4G voice , sms and Internet

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xisan
post Sep 8 2018, 02:10 PM

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From: Lampkin Lane, Haddonfield
Any YESLIFE users here? (aka broadband number)
xisan
post Sep 8 2018, 06:25 PM

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QUOTE(ericsow @ Sep 8 2018, 04:17 PM)
Yes, I am active yes wimax user with two zoom, one huddle back and one huddle white.
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Can you check in your account either website or MyYes4G app, is the expiry date N/A or have date? Previously N/A. If you can screenshot would be great
xisan
post Sep 9 2018, 04:44 PM

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QUOTE(ericsow @ Sep 9 2018, 04:21 PM)
Apk shown "-" and website status of expired date is N/A.
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If you can PM me the screenshot it's a great helpful for me. You can hide the email if you want.
xisan
post Sep 9 2018, 05:12 PM

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QUOTE(ericsow @ Sep 9 2018, 04:55 PM)
Last time apk shown NA, and website status expired date at x-x-2099years.

I am prepaid user.
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Thanks a lot man!
xisan
post Nov 21 2018, 02:14 PM

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QUOTE(ericsow @ Nov 21 2018, 11:20 AM)
Too bad, just checked today and it shown expired at 1st Dec 2018. Will log case with Yes4G soon.
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If you have expiry date which mean you can port out to other telco
xisan
post Nov 21 2018, 06:37 PM

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QUOTE(ericsow @ Nov 21 2018, 02:30 PM)
I like to use Yes4G Wimax for my IOT as PAYU charge.
Till now i still don't has SIM card, can port out is it?

If they don't want correct it back, Yes4g will lost one of the early batch customer with good number and I had to throw away all my wimax modems.

Now I am thinking how to finished my credit, hundred over ringgit.
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They farming users money every month as they have expiry date. You need to topup every month now.
Previously won't be able to port out due to 'this is broadband number, you can't port out' and a lot of excuses.

Now either you port out to other telco or you upgrade the plan to their postpaid plan. I have to switch to lowest postpaid plan and port out straight away as their policy is 'take your money for 1 month bill first, and if you port out, we won't rebate back for remaining unused days'. Worst telco ever!
xisan
post Nov 21 2018, 11:49 PM

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QUOTE(ericsow @ Nov 21 2018, 09:59 PM)
I had spoken with CS and store person. Only is upgrade to postpaid broadband with 12 months contract. !@$%%&*
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QUOTE(fat16 @ Nov 21 2018, 10:12 PM)
YES broadband is wimax  smile.gif  End of contract you still can't  MNP.
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I did port out my numbers to OneXOX.
Telcos are greedy, especially YES in this case. They want your money and won't allow you to port out.
BUT you have the power, consumer power. Escalate this matter to MCMC/SKMM. My case solve quite fast!
No need to upgrade to postpaid and tie up on their stupid contract. I able to upgrade to their new postpaid plan and port out few days later.
Teach this YES a lesson, I definitely won't come back to this useless telco.
xisan
post Nov 22 2018, 01:45 PM

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QUOTE(ericsow @ Nov 22 2018, 09:14 AM)
According to "Yes" trick, do you settle your postpaid bill after port out? They may surprise you with certain outstanding.
Do you pay LTE "activation fee" RM100?
Which categories you complaint to MCMC about Yes?
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You need to pay any outstanding first before able to port out. That's why you need to port out ASAP before new bill come out.

Just click the red image on yes website on the bottom. No need to choose category, just straight away email them. Dont agree something that benefit them telco, if still unsatisfied their solution, escalate it to SKMM. Yes will give you a solution that maybe you need to contract first before able to port out in reason this is broadband, no physical sim card, system cannot able to convert it to new plan, etc. They will give a lot of excuses just to make sure you wont be able to switch to another telco.
xisan
post Nov 22 2018, 03:23 PM

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QUOTE(ericsow @ Nov 22 2018, 02:39 PM)
Oh... I straight lodged SKMM complaint.
We are in same story line. Wondering how the story twist?

Yes called you and said, dear customer, we would like to make special arrangement for you to switch your BB to LTE plan?
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Yep. Them telco really scared with MCMC/SKMM. My case a bit complicated and have some vvip numbers. First respond they wont entertain, they said like I mentioned above. At last I managed to port out all numbers.

 

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