QUOTE(kinleon @ Jul 5 2016, 01:59 PM)
Don't sign up for anything with them.
2 years ago, I signed up for their wireless internet to use at USJ10, Subang Jaya. To my disappointment, I cannot get any coverage. It is very difficult to contact them and they don't care about your problem. When I complained, they insisted that they have coverage although their device clearly showed no coverage. They refused to listen or verify my claim. They even suggested that if I cannot use it at my intended location, I should use it somewhere else. There is no way to exit even though they are at fault.
Now, 2 years later, they are suing me for not paying for the service that they cannot provide. This is blackmail and the worst experience that I had as a consumer.
You'll regret it, like me!
Same thing. So the lesson here is never support them. Spread out the words. Share it on Facebook and make it viral. No calls until 2 years later.2 years ago, I signed up for their wireless internet to use at USJ10, Subang Jaya. To my disappointment, I cannot get any coverage. It is very difficult to contact them and they don't care about your problem. When I complained, they insisted that they have coverage although their device clearly showed no coverage. They refused to listen or verify my claim. They even suggested that if I cannot use it at my intended location, I should use it somewhere else. There is no way to exit even though they are at fault.
Now, 2 years later, they are suing me for not paying for the service that they cannot provide. This is blackmail and the worst experience that I had as a consumer.
You'll regret it, like me!
Jul 6 2016, 03:35 PM

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