Anyone port over from unifi mobile to YES?
Need any balance on unifi mobile because my balance is RM0
YES 4G voice , sms and Internet
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 Jun 22 2019, 01:49 PM
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#1
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Junior Member
246 posts Joined: Mar 2009 
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Jun 29 2019, 01:27 PM
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#2
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Junior Member
246 posts Joined: Mar 2009
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YES customer care is a joke. Tried to port over 4 times already, every time failed due to incorrect IC number. First rep at the YES store incorrectly keyed in a wrong digit when registering to port over. Subsequently called customer care and they mentioned they will rectify and resubmit. Every time it failed and a different rep answered with the same excuse. Previous person didnt input correctly. After the 4th time rejected yesterday they mentioned they had to fix 2 profiles to port over and it has been rectified. Let’s see what happens today. Told them I want a refund if still can’t port over. Asked to speak to manager also they won’t allow. If today don’t happen I’ll port to another telco.
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Jun 30 2019, 12:45 PM
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#3
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Junior Member
246 posts Joined: Mar 2009
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QUOTE(Skylinestar @ Jun 30 2019, 11:21 AM) NSR **DELETED**i bought a sim prepaid pack. i download the MyYes4G app. how do i login? I click "forgot password", hoping to receive sms for temporary password, but I've waited for 1 day, still no sms. i've chat with yes via fb. the staff ask me to email them my IC for verification and create online account. i've emailed them since last night but there's no news. how do i monitor my data quota usage if i can't even login my account?  This post has been edited by fidodido21: Jul 8 2019, 05:22 PM |
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Aug 11 2020, 05:11 PM
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#4
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Junior Member
246 posts Joined: Mar 2009
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QUOTE(tympg @ Aug 11 2020, 09:15 AM) Either they are not trained or YES is not intended to support Voice for Iphones |
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