I had very bad experienced with YES , I terminated my account 6 days before contract ended on February 2017, they drag until July 2017 only paid back the additional charged money. When I asked why the payment not tally as they mention, the customer service replied because I terminate 6 days before the contract , so that's a charged. That's funny how if customer that need to work on the actual date or travel ? Means need to cancel the trip or apply the leave to go terminate the account. Coverage are not stable, no line percentage higher than can used. Please think wisely when you want to use YES. Ps: I did walk in to kiosk and KL sentral asked when can I terminate the contract, they mention one week before , but now the story are different. Cause they
will change the terms and condition by YES own rules.