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 YES 4G voice , sms and Internet

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post Dec 15 2022, 09:04 PM

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QUOTE(azhar75 @ Dec 15 2022, 03:45 PM)
RM15 is for Non- #5G_is_fake @ 20GB/month hi-speed Hotspot-able...
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aduh.... 7mbps max ...
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post Dec 21 2022, 01:13 PM

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kelana jaya line got no service. is this a joke ?
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post Dec 21 2022, 03:18 PM

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QUOTE(azhar75 @ Dec 21 2022, 01:30 PM)
Flight Mode On-Off ...
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no service. no coverage. can't even make emergency call also
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post Dec 21 2022, 03:19 PM

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undee ground


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post Dec 21 2022, 03:19 PM

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on the ground


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post Dec 25 2022, 10:34 AM

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how to buy data add on using credit ya?
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post Dec 25 2022, 02:49 PM

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QUOTE(azhar75 @ Dec 25 2022, 11:20 AM)
What is ur current prepaid balance? zero?
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rm15
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post Dec 25 2022, 04:32 PM

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QUOTE(azhar75 @ Dec 25 2022, 02:53 PM)
That's why cannot pay using credit... the balance is lower than the RM20/month plan ...
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RM15 for 10gb per month.
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post Dec 26 2022, 08:45 AM

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QUOTE(azhar75 @ Dec 25 2022, 08:24 PM)
We ain't get to use all 10GB if the SIM/Account/Line validity ends next week ... when is this RM15 credit balance expire?
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10days validity.
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post Jan 1 2023, 06:42 PM

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QUOTE(jiaen0509 @ Jan 1 2023, 05:31 PM)
Suddenly my YES 5G cannot load at all. Wonder is 5G unlimited end?
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ya. this morning till now. no 5G Internet.
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post Jan 1 2023, 10:07 PM

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QUOTE(jiaen0509 @ Jan 1 2023, 07:31 PM)
I have 2 YES sim both 5G cannot load. 4G normal.
By YES no official on this. I called them but they say no issue. Ask me put on SIM 1 and restart this and that. Hahah
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like this consider no issue to yes. then this is a really big issue to customer.
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post Jan 2 2023, 11:01 AM

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QUOTE(GOPI56 @ Jan 2 2023, 09:14 AM)
Free access agreement to DNB infrastructure have end with the end of year 2022.

I think Yes no yet renew agreement and telcos are required to pay to access DNB infrastructure from 1st January 2023 onwards.

I sense no more unlimited 5G data and got extra charges for 5G going forward...🤭🤭
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no update users , customer service 404
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post Jan 2 2023, 07:11 PM

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QUOTE(jiaen0509 @ Jan 2 2023, 05:43 PM)
Joker YES replied as below;

Thank you for contacting YesCare,

We have investigated what you have reported and believe that your device is experiencing ping pong issues due to in-building/high rise network coverage and interference. We are working to improve the network performance with our 5G Network provider partner. In the meantime, may we suggest the following work around for your considerations?

When your good self is at home, in addition to use the Wi-Fi for Data connection as you have advised, would it be possible for your kind self to set your smartphone to LTE as the preferred network and when not at home, set your smartphone to 5G as the preferred network? To do this, please follow the following steps on your:

1 - Please go to Setting
2 - Select SIM cards & mobile networks
3 - Click on the SIM card "" YES FT5G""
4 - Select Preferred network type
5 - Select Prefer LTE, when at home and Prefer 5G, when outside

Reboot the phone and try again in 2 hours.

We sincerely apologize for the less than perfect experience you are having and hope that the proposed work around above assists your good self to use voice services while at home.

We thank you for your feedback and continuous support. Please contact us if you require further assistance.

Thank You
Always at your service,
YesCare
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reboot the phone and try again 2 hours? no need open battery?
lmao. s0high Cs buy time.
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post Jan 2 2023, 11:35 PM

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QUOTE(azhar75 @ Jan 2 2023, 07:34 PM)
Don't waste time sending email or Chat with online CS. Just str8 go to the nearest physical Yeoh Tiong Lay's Stores  (not dealers or small kiosks) and show the issue on-the-spot.

The good thing about their Stores is that there is no customers and no need to wait long queue ...
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nah... their staff there all look like amateur.
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post Jan 12 2023, 09:11 PM

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QUOTE(se800i @ Jan 12 2023, 09:38 AM)
I am thinking to switch to YES after seeing this uncapped for 5G ...

Is this truly uncapped for 5G?
Any FUP after reach certain limit?

Can any sifu advise me TQSM
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yup. unlimited uncapped atm.
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post Jan 13 2023, 11:29 AM

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QUOTE(se800i @ Jan 12 2023, 09:38 AM)
I am thinking to switch to YES after seeing this uncapped for 5G ...

Is this truly uncapped for 5G?
Any FUP after reach certain limit?

Can any sifu advise me TQSM
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post Jan 13 2023, 11:32 AM

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QUOTE(se800i @ Jan 12 2023, 09:19 PM)
Meaning they might revise it later?
Is it happen before they revised after it?
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yup. they held the game, they set their rule.
they can change their rules anytime.
normally rules bias customers when they are small, just like umobile, Digi before. once they grow big, they might change their rules good for themselves. this always happened.

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post Jan 25 2023, 08:14 PM

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new sim no more unlimited 5G. sigh...
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post Jan 27 2023, 11:00 AM

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QUOTE(salimbest83 @ Jan 26 2023, 04:12 PM)
serius lah? doh.gif
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yup
.

only 10gb
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post Jan 27 2023, 08:08 PM

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no more 5G unlimited.

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