No

modem is lifetime warranty no spoil wat for ask for change..
go buy other brand router which is better la..why ask TM change it..it will charge on ur bill

TM will replace the modem for you. Lifetime warranty provided the damage is NOT caused by you.

But in case your modem is replaced, better log in to your OCC account billing section after a few days. Check if there is an unbilled amount of RM500 (the amount you see may be different if you have other unbilled items, but having an unbilled amount of RM500 or so is abnormal for most subscribers).

It happened to me, somehow I am almost being billed for modem replacement, which is RM500 (excluding RM30 GST). If you see that, suggest you Tweet @TMConnects about this issue before it is charged to your bill. In my case, they resolved it within one to two weeks and the amount is waived in time before the next bill.