Me.

Same here.

Nope, there was another guy mentioned that he was called for this offer too. He declined anyway. Should be legit.

Tried to log into my new 850L. Manual says password is blank for initial log in. Tried that and it says "Invalid password. please try again".

Tried Admin, admin. No success.

Also checked with the installer who installed Unifi 30 for me. His 2 technician helped to set it up. He replied blank as the password.

Anyone with the same problem? And how to resolve this beside reset the router?

Thanks.

Found this on Google. Just try which one works. At least one of them works for mine.

Username : Password
1. admin : (Leave it empty)
2. admin : telekom
3. operator : telekom
4. operator : h566UniFi
5. Management : TestingR2

This post has been edited by fruitie: Jun 25 2016, 08:23 PM

Many thanks.

Tried all and also upper case for Telekom etc

If this is DLink normal setup, I am very disappointed with their work practice. Manual says blank and user cannot log in. Since you found that in Google, looks like I am not the first one struggling with this.

Appreciate help from those who have walked through this and came out with a smiling face! Ha.

Thanks.

https://forum.lowyat.net/topic/3941833/all

Mine came with a card and sticker with the login password.


You can see the pattern there. Last 4 chars of the admin password = first 4 chars of wifi password.

This post has been edited by soonwai: Jun 25 2016, 09:48 PM

Many many thanks!

Yes, password is in the card. See the last one User password. What they say about the blank as the password in the manual is WRONG!

DLink should wake up and correct this error. Surely they are following DLINK forums and this problem has been raised numerous time!

DLink, your customer satisfaction from me took a sharp dip earlier today when I could not log in. Now I found it is the mistake in your manual, for ALL you FUTURE customers' sake, correct that!!!

yes, me too, 50% loss

am getting 60% loss, peaked at 80% packet loss lol

I got packet loss and as of 10 minutes ago I totally lost connection

ping 31ms and my upload only 0.21Mbps...

*testing using TM speedtest everything normal...maybe got certain hiccup

This post has been edited by kebeckham7: Jun 25 2016, 11:29 PM

While Unifi users having packet loss, I am Streamyx 1Mbps subscriber facing 240ms connectivity to Valve servers in Singapore, no packet loss in the afternoon today but now about 2% to 4% packet loss with the same latency.

What's the number that called you with that offer?

If I get the offer to upgrade to 50Mbps at RM 219 excludes GST, I may not accept because I'm paying RM 179 excludes GST for 30Mbps. RM 40, I don't think it is justified for my case.

I've escalated a complain to TM but I made it clear I ain't paying shit for that termination charges when I actually upgraded to an even more expensive pack and willingly added 2 channels on top of that. Honestly, I don't give a shit about Hypptv cos I prefer the channels on Astro. I had no choice when I moved in to my new place since Unifi is the only broadband provider here. My mom likes the channels on Jumbo pack hence why I reluctantly made the change. Surprisingly, no one called to inform me that I'll have to pay termination fees for my upgrade when I did it earlier this month. No emails or SMS as well.

The bill came in on Friday night, 2 days after my billing date and the breakdown is just like the one I saw on the Hypptv app. Told TM about the complaint I can lodge to CFM and SKMM. Probably why they immediately gave me a case number and told me they'll get back to me asap.

That's what I was told when I first signed up and when I called to enquire about the possible upgrade. A minimal fee only applies when you downgrade to a cheaper pack. But in my case, the shitty Varnam pack is the cheapest, alongside the equally shitty Aneka pack. Any downgrade would either be from the Ruby pack or the Jumbo pack.

Exactly! I was told I would have to pay only an additional RM5 as well. Termination fees would only apply if I'm completely terminating my Unifi subscription, not when I'm willingly upgrading so I can pay them money they don't fucking deserve. Absolutely fuming over this but I'm trying to keep my cool. One thing is for sure, all hell would break loose if they don't cancel the termination charges. They can mess with idiots who don't know shit about anything but I know my rights as a consumer and the laws that apply.

Thanks for the all the help, guys. Will keep y'all updated.

03-26015000

is that anyway to check the contract period of UniFi? is it the service start date in UniFi portal?

I subscribe to VIP5 on July 2014, upgrade to VIP10 on March 2015, upgrade to Advance30 on March 2016, but the service start date is March 2015

Don't trust that, my Advance 30 started since July 2015 but it was stated Dec 2014 that time I upgraded to VIP10. If you want to know, call CS, they can see from their system.