Never come across your problem in last few days.
Please report to TM about this matter if you have not do so, let them troubleshoot your problem.

Probably you can get TM replace HyppTV box for you, just like calvinlaw510 mentioned in Post #2498?

No idea honestly, you may need to wait a while to have Unifi fully ready in your housing area.
It took me two months to wait TM technician came over to setup Unifi in my house, after the Unifi junction box (green box) installed in my housing area.

What can you do now is apply Unifi with TM directly or any TM agent (probably you will see them setup a booth outside your housing area), provide your housing address for them to check is your place is within the coverage or not, if not they will you in to their waiting list.
By the time it is ready, TM (or TM agent) will inform you about this and you shall be contacted by TM technician for the Unifi setup.

Two months for me doesn't mean it is the same for you.
Probably you will get Unifi coverage anytime soon or could be longer, that's why in my last post I mentioned it is better to check with TM on this, or get TM agent to follow-up with you.

About the Unifi port, yes it can be run out too.
To be safe side, please do register much earlier so that your name is in their waiting list, then you have much higher changes to secure a Unifi port for yourself.
For my case, I applied through TM agent to apply Unifi access. After two months waiting, they contacted me that it is all ready and they already sign me up for this, then on following week the TM technician arrange appointment with me for the setup, all good.

Wish you luck, hope to get good news from you that Unifi is ready.

Wah... 30Mbps shared by 10-15 users? Is it enough for everyone to get internet access?
Assume you upgrade to much better router, does it make any differences to speed up the connection for up to 15 users with 30Mbps connection speed?

You can try to upgrade the router first and see does it help, after that you can decide should you upgrade to better connection speed - 50Mbps / 100Mbps.

Wow... that's too long for you to wait.

I believe Asus RT-N12HP should meet your requirement:
- price range around RM210 - RM250, below RM300 of course
- comes with 2 detachable high-gain 9dBi antennas, you can keep your existing one as spare.
- no issue with hypptv, do select the ISP profile as "UNIFI Home" and connect through LAN port 4

Well... I'm slightly better than you - still using VIP5 until now.
30Mbps for 10 to 15 users could be slow as everyone may use internet connection for various purposes at the same time: youtube, torrent, download, voip, iptv, etc. This doesn't sound right if everyone use it only for checking email and not for others.

Similar like fruitie, in my company I can get around 20Mbps to 40Mbps in average for more than 1K users.
Assume I divide the connection speed 75Mbps with half of 12K users (6K), that would be 12Kbps in average for each person, isn't it too slow for business with 12K employee?