Wonder if anyone is experiencing what I am experiencing.

Was on 30Mbps line for a few months. All was ok. Fast.com which is direct connection to netflix server was showing me download speeds of 25Mpbs and usenet downloads would easily max out to 30Mbps. All this with the unifi router DIR-850L.

I upgraded to 100Mbps and the problems started. 1st couple of days easily got 50-70Mbps in Fast.com and usenet downloads were close to 80Mbps. Then during Raya all went crazy. TM speedtests that were 100Mpbs dropped to 85Mpbs and now usenet downloads seem to slow down to not more than 28Mbps. This even after numerous resets.

Lodged a complaint and they sent someone over. Turned out the router was the problem. The reconfigured at their side and with old Dlink 850L max we could get was 85Mbps and when he changed to RGX4400 speeds were back to about 95Mpbs on the TM Speedtests and usenet speeds at least went back to 75 or so Mbps. All these were always via LAN.

The RGX4400 has a major problem with wifi. Its not range but it seems to buffer via wifi before opening any sites even via 5GHz and 3 ft from router. And now usenet speeds hv dropped back to 25Mpbs.

Is this common?

I am contemplating changing the router to ASUS AC68U so I believe the wifi issue will be solved but has anyone else seen throttling on Netflix fast.com with 100Mpbs. I was getting better speeds via 30Mbps. And I do know that if I use a VPN speeds on fast.com do go up but sometimes only to 50Mpbs. However, usenet speeds do not really improve.

Any thoughts would be appreciated.

Good to hear that.

Ask TM to come again and reset your port first.

Finally I received free upgrade to 10mb.

#terimakasihTM

hori shitto

my mom just upgraded

10mb -> 30 mb for rm189/mth

without discussing with me first :/

Good what, speed got tripled now.
But contract also refreshed.

idk how i should feel right now

Never mind la. Just enjoy.

If Wifi connection is very crap, can complain and get to change to new router?

I am standing next to the wifi router and my speed is only reaching max 18Mbps.
Lan managed to reach 28Mbps.

If warranty over, they will charge for it. But I recommend to buy yourself a router from outside instead of buying with them.

Just upgraded to Adv30 so contract renewed. If they won't charge it, might as well try?

Is the router still under warranty?

Hi all, anyone having slow connection to USA sites and also having big issues streaming apple music?

Also slow download from Apps Store. TM's issue.

Sigh....... I thought it was my pc.

Hi,

I'm having this problem too. I am trying to download XCode also. It also keeps resetting the download to 0 every few hours and that is very frustrating to me.

I am in Malaysia.

My router says that my Mac Mini is downloading from Singapore (sgsin3-vip-bx-007.aaplimg.com and sgsin3-vip-bx-003.applimg.com). The speed is at average 150kbps which is unacceptable because I'm on 20mbps fiber. Watching HD videos in Youtube is not a problem to me.

Already talked to the ISP (TM UniFi), they claim that the line is fine and there is no service issues.

Already talked on to Apple tech support, had to call Singapore because the Malaysian offices are closed. Talked for half an hour, problem was not resolved.

Is there any way I can convince the App Store to download from a different country like say Taiwan or Thailand? The 4 days wait is unacceptable, and I certainly don't like how the app store keeps resetting my download.

Nah, already happening since days ago. Some are encountering slow FB but I don't have such issue.

Is this normal? I was upgraded to VIP10 from VIP5 yesterday. Anyhow I feel that the speed is not that stable since the upgrade?

Do I need turn off, unplug all the cables, wait for a moment, and plug back all the cables and turn it on? Need to contact TM to reset my port?

Or the router needs to upgrade too to cater the VIP10? Btw, I'm using the black colour router, where wifi is separated from the router type.

Sifus here pls guide. Thanks~

Try to change different DNS, I am using Google DNS and I can't load facebook and youtube.

After change to the default DNS, everything is smooth.

Oh yeah, I'm not using Google DNS or any DNS, just let it empty. No wonder mine is OK.