QFT.  I never had anger management problems until I called those idiots.  Everytime I call, I end up being frustrated and angry.  Sometimes I have to wonder if those people were specially bred for stupidity.

sometimes our TMNet phone Tech need to learn to skip that rudimentary step if we told them that we have done those before because this is not the first time people are complaining. can't they even pull out recent complain histories for that customer?