Guys urgently need your advice here.

I sold this my card to a forumer, refer the link below:
http://forum.lowyat.net/index.php?showtopic=390339&hl=

And the forumer claimed that the card got problem, refer the link below:
http://forum.lowyat.net/index.php?showtopic=395233&hl=

So, I asked the buyer send the card back to me so that i can proceed with refund.

I got the package and i opened it and I

The HSF already separated from the card and the thermal compound kena the components near it

So i thought maybe it was shock during delivery and the HSF fell off. So i just install back the HSF and install it into my computer for testing.

I got problem installing it, i can't fit into my casing
And i found out that...


The metal part was bent and i try to use my finger to fix it, i can't as it is too tough, only use plier can fix it.

I was dunno what happen to this card. At a closer look...

One of the component is falling off and even the fan connector also like that...

Asked the buyer about it and he said its already like that so he didn't screw the card. But he didn't tell me anything about the card after he got it except the artifacts all over the screen. Now I'm in this dilemma, the card is defective by itself or the buyer spoilt it or maybe the postman spoilt it

I sure to refund the buyer if the card is defective, but send back to me not in one piece, quite a trauma to me whether to do full refund to the buyer. I don't want the buyer to feel unfair and neither do I.

Guys please advice me, TQ



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The buyer already responded me, he said that the HSF is okay when i send to him but the metal part is already bent.

I also did a mistake myself, i didn't put the GC in a box when send it out, i just cover the GC with antistatic bag and wrap it in a bubble wrap enverlop and i send it out.
But i am very sure that the components are not in that way before i send out.

This post has been edited by Zeroize: Jan 14 2007, 12:27 AM

Yes, it is Leadtek winfast geforce Ti4600

The graphic card is not faulty at the first place, I play Dota a few rounds with this card before i sell it out to ensure it no problem. And i never really noticed that there were faulty caps on it.

This is the photo i've just taken, two noticable capacitor which is flabbing.

After reading you guy's posts, I decided to fully refund the buyer.

But one thing to straighten up !!
I did not sell faulty display card, i test it out before i send it !! Too bad i didn't attach a print screen for it and now nobody is gonna believe me that this card is originally fine !!

To be honest, this is the first time pos laju give me problem

Thanks again for you guys valuable comments and advices.

I will proceed to refund the buyer.

Case close