QUOTE(Zeroize @ Jan 14 2007, 12:22 AM)
The buyer already responded me, he said that the HSF is okay when i send to him but the metal part is already bent.
I also did a mistake myself, i didn't put the GC in a box when send it out, i just cover the GC with antistatic bag and wrap it in a bubble wrap enverlop and i send it out.
But i am very sure that the components are not in that way before i send out.
Ok, then it is both parties fault then.
1) You didn't pack it in a box,
DON'T ever trust courier service to take care your items
2) The buyer did pack it in a box before send to you?
You should fully refund to him/her coz the graphic card is defected in the 1st place right?
About the packaging, next time if sending this kind of products, better spend more few bucks to get a decent box than creating such a mess...