Hi adrian79, I having the issue just like you, did you check your IP izzit start with 124.x.x.x. you can try tracert us.logon.worldofwarcraft.com see if you get request time out in between. I have file a report to streamyx but still unable to get connected to wow.

I have call up streamyx tech support again today, according to them the 124.82.x.x IP is originally for Enterprise package IP. So they ask me to send in email to them again with the tracert result to us.logon.worldofwarcraft.com.

Other than cannot login to the WOW I also noticed that I cannot browse some of the oversea website start at 11th Jan, seem like these problem is related.

Hopefully after I send in the email they will solve the problem quickly, or maybe allow me to get another set of IP other than 124.82.x.x

I'm calling TMNet every night since 12th of January, and everynight they want me to repeat the same step doing testing and I have to repeatly explaining to them the situation I face. They seem like they donno what happen, only just now they say they will bring my case to their technical team (I wonder who I speak for last few day, they are not technician???). Anyway I attach my tracert to us.logon.worldofwarcraft.com result here. Those who having the same problem like us please call them or email them, coz if only small amount of user report to them regarding this issue I dun think they will take it seriously.

Tracing route to us.logon.worldofwarcraft.com [12.129.232.116]

over a maximum of 30 hops:



1 <1 ms <1 ms <1 ms 192.168.1.1

2 10 ms 9 ms 9 ms 219.93.218.177

3 8 ms 7 ms 7 ms 219.93.218.77

4 8 ms 8 ms 7 ms 210.187.132.65

5 8 ms 8 ms 9 ms brf-odsy01-srp1-0.tm.net.my [210.187.135.1]

6 8 ms 8 ms 8 ms 219.94.12.134

7 17 ms 8 ms 8 ms 210.187.132.83

8 9 ms 8 ms 8 ms 58.27.124.50

9 8 ms 9 ms 8 ms 219.93.174.67

10 * * * Request timed out.

11 * * * Request timed out.

12 * * * Request timed out.

13 * * * Request timed out.

14 * * * Request timed out.

15 * * * Request timed out.

16 * * * Request timed out.

17 * * * Request timed out.

18 * * * Request timed out.

19 * * * Request timed out.

20 * * * Request timed out.

21 * * * Request timed out.

22 * * * Request timed out.

23 * * * Request timed out.

24 * * * Request timed out.

25 * * * Request timed out.

26 * * * Request timed out.

27 * * * Request timed out.

28 * * * Request timed out.

29 * * * Request timed out.

30 * * * Request timed out.



Trace complete.

Today Streamyx second level technician call me few times, each time they will ask me to test whether can connect or not. Now they say they will pass my report to the higher technical department. (I dunno if they refer to tmnet OSC team) Really hope they can solve this issue quickly. Other than cannot login to the WOW do you guys face any issue browsing some oversea website? such as wow.allakhazam.com and www.formula1.com, coz I having issue visiting those website as well. Please test to browse those website see if you have difficulty to view it.

arr... I'm still in the office, cannot test to connect to wow, who ever can login using 124.82.,x.x IP to wow please update the forum...

Guys can login already... finally I can play back wow... and browse those website that I can't browse.