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 How to stop Hotlink renewing internet pass automat, -ically

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#Hotlink
post Mar 8 2019, 04:25 PM

Look at all my stars!!
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Senior Member
2,353 posts

Joined: Apr 2015
[quote=goon221,Feb 20 2019, 05:29 PM]
I am facing the same issue. Disappointed with this auto renew issue, i never agree to the auto renew.

How to cancel it, Hotlink?

Method in post #36 does not work. There is no "internet passess" option
*

[/quote]


[quote=goon221,Feb 20 2019, 05:39 PM]
[quote=#Hotlink,Sep 29 2017, 04:42 PM]
Hi penyelam,

Please try this step : *100# > FAST Internet Passes > Cancel auto
i never agree to the internet auto renew.
i am in singapore now. i am unable to cancel the internet auto renew. please cancel it and refund me the money.

disappointed with this issue!
*

[/quote]

Hi goon221,

We would like to assist in your termination on the auto renewal however you will need to provide the following details via our PM,

- full name
- IC/passport
- mobile number
- requested pass
- recent topup amount with its date

Thanks!
Loo2 P
post May 14 2019, 07:52 AM

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Joined: May 2019
Hi,
My auto renewable internet pass was unable to cancel as it showed no offer available when I cancel it on *100#.
dylan_chng
post Jun 10 2019, 03:26 AM

On my way
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Joined: Jul 2017
now i think it is *100#, 1, 01, 01, 10
obaid P
post Aug 7 2019, 12:57 PM

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QUOTE(dylan_chng @ Jun 10 2019, 03:26 AM)
now i think it is *100#, 1, 01, 01, 10
*
I didn't find any option as "Cancel auto-renew" at the given code.
merru
post Aug 7 2019, 08:05 PM

Getting Started
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Junior Member
57 posts

Joined: Sep 2009
From: malaysia?


QUOTE(dylan_chng @ Jun 10 2019, 03:26 AM)
now i think it is *100#, 1, 01, 01, 10
*
I don't think so, it says "no offer available"

...I think they changed something here, I can't cancel my auto renew too
when I report to maxis a few weeks ago, they said like, buy daily one, to cancel the weekly, but that didn't fix it too.
damn scam.
Ryanhaojun P
post Mar 26 2020, 03:08 PM

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Probation
1 posts

Joined: Mar 2020
Can I use the app for this?

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