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 GrabCar Driver Resource Centre & FAQ

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Imleonardlim
post Oct 13 2016, 02:41 PM

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nothing much we can do. learn this as a lesson.
take a screenshot on sunday after offline as a proof for this week.

Imleonardlim
post Oct 14 2016, 01:28 PM

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Anyone of u receive email. For the weekly guaranteed hour got "jumbo peak"?
Imleonardlim
post Oct 14 2016, 03:26 PM

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QUOTE(Son Of The Beach @ Oct 14 2016, 02:46 PM)
Use the child safety locks, force they gv u 5 then open door for them from outside  thumbup.gif
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Good ideal!
Imleonardlim
post Oct 19 2016, 03:22 PM

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send email to gc.my.payments@grab.com ask them WHY
Imleonardlim
post Oct 19 2016, 05:49 PM

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want to ask. toyota altis 2.0 consider grab premium or not?
Imleonardlim
post Oct 20 2016, 02:50 PM

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-deleted-

This post has been edited by Imleonardlim: Oct 20 2016, 02:55 PM
Imleonardlim
post Oct 20 2016, 02:56 PM

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QUOTE(Error404 @ Oct 20 2016, 02:19 PM)
Newbie here, i just registered for Grabcar.

I have 1 question, i know how Grabcar charge the fee is different from Uber.
Uber will auto deduct 20/25% from total fare & net will be paid to driver.

How about Grabcar? I heard it need some kind of top up?
Can someone enlighten me?
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Hi error404,

There is a column called "credit balance" & "cash balance"

#Credit balance is for us to top up via epay.
For example u top up RM100. U can drive up to RM500 cash fare. Because RM500 x 20% is RM100. Bear in mind when ur credit balance is low. U couldn't accept long trip whereby exceeded ur credit balance.

#Cash balance is for credit card rider we named it "grabpay" as well
all the credit card rider drop off the fare will directly credit into the "cash balance" wallet. U can either withdraw it into ur bank account or use that for top up on "credit balance"

regarding the weekly incentive. all the eligible incentive oso crediting into ur "credit balance" on Wednesday evening. It might show thousand ringgit in the "credit balance" but in the next or 2 day Grab will left only RM150 at ur "credit balance" the rest of amount will bank into ur registered bank account.

I try my best to describe it for ur understanding.
Imleonardlim
post Oct 20 2016, 03:03 PM

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Are u alrdy registered? or planned to register?
U are from uber previously. Just to proof u are uber active driver. Grab will give RM75 or more for ur start up (this one have to clarify more accurate amount)

If not Grab still give u RM20 as an encouragement to earn RM100 fare for free!
Kindly aware the weekly incentive table that sent out from Grab. That is ur important tool to hit the incentive.

This post has been edited by Imleonardlim: Oct 20 2016, 03:03 PM
Imleonardlim
post Oct 20 2016, 03:06 PM

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QUOTE(propusers @ Oct 20 2016, 01:43 PM)
Heard about alpha driver? What does it mean? Got level?
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As I know some "alpha" can have ping to/return klia about 6 to 7 trips a day.
I wonder how to be an alpha too! cool2.gif
Imleonardlim
post Oct 20 2016, 03:32 PM

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Refer to the map for CSA aka busy area.
Every Wednesday or Thursday u will received a SMS from grab to keep u inform u are 50%, 60%, 80% or 90% pick up on the busy area.


Attached thumbnail(s)
Attached Image
Imleonardlim
post Oct 20 2016, 03:47 PM

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QUOTE(nickerlas @ Oct 20 2016, 03:37 PM)
Thanks a lot guys. Just got off the phone with grab support, she  informed me that for peak hours, (where they say 50% has to be from busy areas), if I want two trips incentive, both trips within an hour block MUST be from busy areas. I assumed that it's from anywhere so long as I maintain 50% in busy area, turns out I'm wrong?
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I do not sure both trip MUST be from busy area. I didn't rectify for this issue yet. Usually I didn't calculate the exact amount of incentive given.
Imleonardlim
post Oct 20 2016, 04:06 PM

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U are suppose to receive their sms daily about the busy area, incentives, update. If no u got to email to them to clarify this issue.
Imleonardlim
post Oct 24 2016, 04:48 PM

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Go for Alza then since the monthly installment is not much different. Rider is prefer into a spacious car to airport. If u intend to get private booking to airport.
Imleonardlim
post Oct 25 2016, 11:56 AM

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QUOTE(GarubaSwey @ Oct 24 2016, 09:08 PM)
why not both or use 7 apps
user posted image
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Look like driving aeroplane. Lmao
Imleonardlim
post Oct 25 2016, 11:57 AM

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QUOTE(UntilUComeBack @ Oct 25 2016, 09:14 AM)
Myvi only.  sweat.gif  sweat.gif
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Myvi is the best for grab.
Imleonardlim
post Oct 27 2016, 11:01 AM

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QUOTE(ClaraAnnabelle @ Oct 27 2016, 10:27 AM)
No increase credit amount in my transaction history sad.gif

Mean I'm not eligible to get incentive...  cry.gif
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U can always send email to gc.my.payments@grab.com to ask ur eligible of incentive

sample email

RE: 12 OCT - 19 OCT incentives
Name: xxx xxx xxxx
NRIC: xxxxxxx xx xxxx
Car plate: xxx 1234

then start ur story...
Imleonardlim
post Oct 27 2016, 11:19 AM

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acceptance must be 90% and above
rating must be 4.4 and above
cancellation must be 10% and below
pick up 50% at CSA

above 4 need to aware for incentive earner
Imleonardlim
post Oct 27 2016, 03:17 PM

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https://www.google.com/maps/d/viewer?mid=1g...r5YU0Q&hl=en_US

Save this for ur reference.
Imleonardlim
post Oct 27 2016, 05:01 PM

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He got his point of view to do that (long trip)
But IMO i think incentive is much more easier to earn than long trip.

Janji u are online on the particular hour and pick up client. U will get the incentive as promised. U can projected ur income weekly.

For his opinion u only aim for long trip. How many long trip u can projected in a week? I think he dont want u to drive on peak hour. Compete and knock off his competitor.
Imleonardlim
post Oct 28 2016, 03:33 PM

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register je la..

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