Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards UOB Credit Cards v6
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 Jul 13 2016, 12:15 PM
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#1
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Senior Member
1,162 posts Joined: Sep 2008 From: PJ  
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QUOTE(fruitie @ Jul 13 2016, 11:54 AM) I just tried now and no issue accessing. I used to have two UOB cards, One and now the new Vox. After cancelling the One card, I can no doubt accessing the Vox details, but unable to view the e-statement.   Calling SC is a nightmare for UOB. No one seems to pickup the phone. So I just email to servicecentre email, but after 3 days, still no reply. |
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Jul 18 2016, 01:31 PM
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#2
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Senior Member
1,162 posts Joined: Sep 2008 From: PJ
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QUOTE(ayako_o @ Jul 18 2016, 09:18 AM) Hi, I am facing the same problem. Called service center, and the staff said my One card is still in the process of cancelling (I call for the cancellation like 2 months ago) , and that card is in my main account. I guessed this is because I applied One card first then only follow by VOX card. This 'main' card mess up with the system and it can't generate the statement. So the lady said will help me to hand in the request to cancel the One card permanently. And I shall able to view my e-statement tomorrow. What I did was I went to the UOB office to cancel my One Card. So that is done without using their highly unresponsive Phone Call Services. And that was done, with its card disappeared from the online portal very quickly. Call to cancel card doesn't mean you cancel it permanently? adui  With regards to my e-statement, someone finally called to verify that the e-statement will be visible from July onwards. |
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