QUOTE(cx2531 @ Jul 25 2016, 10:40 PM)
complain ? what do u get? wasted money call to cs a hahaha
Got what? Got their two Managers call to apologise to me after I escalated to BNM regarding late cash back credit. They promised me that they will improve and they kept to their promise after my complaint. That's why you can see early crediting since few months ago.

I don't need to waste money to talk to them, I just need to write BNM an email and CC UOB. Of course when I complain, I threw in facts and quoted their T&C.

Last year, I complained too for simply sending my card to my hometown address when I already told them to send to my office address. They sent me a TWG high tea for two voucher as Christmas gift and that reminds me I haven't used it yet, I hope it hasn't expired.

Anyway, I don't take credits for what I have done, it's just for the benefits of the community and myself.
This post has been edited by fruitie: Jul 25 2016, 11:09 PM