yalor, odd policy indeed. payment via jompay is a "swipe". autodebit is a "swipe". but there's explicit type of transactions to be considered.

if i got charged again, i'll drill them to give me the proper info.

Sorry, can I just find out when did UOB One card have annual fee charges?

IIRC it was free when I applied?

Yes for both.

when did u apply?

did you request AF waiver before? threatened to cancel card? their retention team callled you back to "save" you by offering few years of AF waivers?

Should be coming to a year or so, I'm checking back my statements, don't think there is any AF charged to it yet but I remember it was free annual free when I applied back then, or was I totally mistaken?

But if there is AF, I want to be prepared to ask for a waiver or I'll just cancel it.

I entered AEON + TNB RM1 on 24 June, but TNB no update yet.. But AEON posted.

year 1 usually free with certain condition (e.g. 1 swipe within x-days, etc etc)

year 2 onwards, can request to waive AF. just remember to request waiver from CS immediately if you see the AF charged.

Then maybe I got conned by the the first year clause, thanks for clarification. If they don't waive, time to hop

whatever it is, if dont see AF, good news.

if see AF, call CS to waive.

if CS dont waive, threaten to cancel.

if CS wont budge, really cancel it (be to cancel before calling to threaten ). chances are their retention team will call back to "save" you

hi bro, i accidentally paid the AF for my uob one card in this month. I already call in to waive but they say it is compulsory on 2nd year onwards. I told them to proceed with card cancel and they say their retention team will call me within 1-3 days, will they prorate and do a refund on the AF should the card is really CANCELLED?

This post has been edited by putramon: Jun 28 2016, 05:04 PM

If the retention team didn't call you to waive it, you will need to pay the AF. No prorate. If they call you to waive, the charges will be removed.

Thanks. It is now working.

If no call back means they might accepted your cancellation and sapu your AF

I paid TNB Rm56 on uobpayonline via my uobvox card last month (first time) and I got only Rm0.28 for cash rebate, That's 0.5% cashback and not 5% cashback. Is uobvox some kind of a sick joke?
Also not all online purchases (flight tickets) are entitled for cash rebate? Only those published on the front page here?

Which date? Please post your transactions here and we will help to check accordingly.
There was a system glitch on 23rd May though.

Transaction in May:
12 MAY WWW.ALIEXPRESS.COM LONDON GB 15.19
USD 3.68
13 MAY U MOBILE TOP UP WEB-EC KUALA LUMPUR MY 10.00
13 MAY U MOBILE TOP UP WEB-EC KUALA LUMPUR MY 10.00
16 MAY ETIQA TAKAFUL GEN (EC) KUALA LUMPUR MY 621.10
24 MAY TENAGA NASIONAL BERHAD PETALING JAYA MY 59.30

June statement:
08 JUN BRAVONEXT SA AMSTERDAM NL 5,202.37
USD 1,253.67
10 JUN TELEKOM MALAYSIA BHD KL(HD) MY 155.95
16 JUN PAYMENT REC'D WITH THANKS 715.59CR
18 JUN HOTELS.COM130440846513 MS.HOTELS.COMES 1,284.70
CHF 292.60
25 JUN CASH REBATE .28CR

This post has been edited by atisha: Jun 29 2016, 11:47 AM

I will remove June transactions because cash back for June will be only posted in July.

The problem now is where is your May 5% cash back which was supposedly posted on 18th June? All of us got it.

The 0.28 CR on 25th June is actually 0.3% cash back. Now yours has a missing 5% cash back.

Please call and check with CS. Etiqa Takaful should not be entitled, reported earlier.

This is recorded in my unbilled transactions:


Unless they still had issues on 24th May, so far forummers posted 23rd May had issues and didn't get cash back.
But again, even U Mobile are no longer entitled, at least AliExpress should be still entitled.

This post has been edited by fruitie: Jun 29 2016, 12:03 PM

aikkss.... 28sen for 0.3%CB also posted... but mine RM1.xx under the 0.3%CB not posted
I think they are having system problem.

Guys,
I'm using the UOB Platinum One Card. My Statement Date = 15/06/2016.

Just for example, I have a few petrol transactions as below:
21/05/2016 - RM80
22/05/2016 - RM80
28/05/2016 - RM80
29/05/2016 - RM80
04/06/2016 - RM80
05/06/2016 - RM80
11/06/2016 - RM80
12/06/2016 - RM80
18/06/2016 - RM80
19/06/2016 - RM80
25/06/2016 - RM80
26/06/2016 - RM80

So my question is, the limit of RM500 cashback for petrol, is it started to count from my transaction on 16/05/2016 until 15/06/2016 or is it following the calendar month, 01/06/2016 until 30/06/2016?