It is possible. just go to lego website and register for the missing part. u may need to call the number for them to verify that you are genuine missing your part. they do ask a few simple questions but not too much trouble. and no, they didn't ask for the proof of purchase.

my guess is that so long as you are genuine in your claim ie not in the package (just dun so buta buta say I lost it...) then u will get ur part in the mail in about 4 to 5 weeks later. that will mean that u can claim for 99 parts because its just not possible... maybe 1 or 2 from each individual part they will entertain.

I have done for a set which has missing part. it came in the mail about 4 weeks after I placed the call.

hope this helps.

postage will be directly from Denmark. it is FOC. so far I haven't got any missing mail from Lego (I have only done once).

yes it includes any defective parts. I consider those "missing" as well.

like I said, both sides use logics. if its 1 or 2 parts per box, they (lego)understand and usually they will directly send without more questions. but if u abuse it, then its ur own fault ya...

for first time register with lego on missing parts, u will most probably get a mail to say u need to call them. so, u will need to call them to go through a few friendly questions.

hope this helps. go try! u shall do whatever it takes to make ur lego complete!

can I know where online we can get the sets at "normal" prices?