Placed a Maybank CNY 4+4 FD during Feb and received it two days ago.

I was shocked as it does not rolled to second 4 months for higher interested. :confused:

I called the branch I made the FD and the person in charge replied that because during the application, I ticked the "Principal to be deposit into account" option, and thus it will not be renew to the next 4 months.

I did not know that ticking this option will make my FD to be stopped at the end of the first 4 months. Obviously I would not tick it if I know the consequence, since the purpose of my placement is to earn the second 4 months high interest.

Feel unfair and disappointed. Now I need to take leave and go other bank to make FD...

PIC in branch said she can't do anything, and there is no point for me yelling at her. I have filed a complain through maybank2u and let see how it goes. My previous experience with maybank2u CS is they replied within 2-3 working days. If no action were taken, I will have to take the last move which is complain to BNM.