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 U-Mobile Thread V7, www.u.com.my

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wtw0911
post Aug 22 2016, 11:41 PM

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QUOTE(roticanai92 @ Aug 22 2016, 11:27 PM)
Other than times square, where else can I go to change my sim card to nano sim?
*
Too many to list so I will just put the link here

http://www.u.com.my/dealers

Make sure you select U Mobile branch as the type of store icon_rolleyes.gif icon_rolleyes.gif
wtw0911
post Aug 23 2016, 03:16 PM

On my way
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Junior Member
522 posts

Joined: Aug 2016
From: Bandar Baru Bangi


QUOTE(Everdying @ Aug 23 2016, 11:44 AM)
i just noticed something else on umobile...i havent been getting spam sms for the more than 3 weeks already since i switched from maxis.
on maxis every few days get spam sms from gambling sites etc for months on end.
fingers crossed that no more will appear tongue.gif

so its either umobile at the hq side got some spam filter, or the spam sms are all internal from maxis tongue.gif
*
But I received lots of spam sms even though i am using u mobile though rclxub.gif rclxub.gif
wtw0911
post Aug 23 2016, 05:17 PM

On my way
****
Junior Member
522 posts

Joined: Aug 2016
From: Bandar Baru Bangi


QUOTE(-oc-gassa @ Aug 23 2016, 05:08 PM)
any sms code to know how much balance data and call quota?
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SMS USAGE to 28118 << Charge 5 cents for every sms

Other way to check balance
1) download U mobile application on your phone
2) *118#
wtw0911
post Aug 27 2016, 11:01 PM

On my way
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Junior Member
522 posts

Joined: Aug 2016
From: Bandar Baru Bangi


QUOTE(MNet @ Aug 27 2016, 10:05 PM)
If I still have left over prepaid balance around RM200, then I convert to postpaid plan, can I bring over the RM200 prepaid credit?
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Maximum RM100 to bring over to postpaid
wtw0911
post Aug 28 2016, 09:31 PM

On my way
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Junior Member
522 posts

Joined: Aug 2016
From: Bandar Baru Bangi


QUOTE(soulreap @ Aug 28 2016, 09:12 PM)
My umobile ussd suddenly changed language to Chinese. There is no option in 6 for me to change it back to English. I'm using postpaid. Any help please?
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Try calling the customer service?

Can't seem to find a way to change the languag in the ussd menu too
wtw0911
post Sep 2 2016, 02:48 PM

On my way
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Junior Member
522 posts

Joined: Aug 2016
From: Bandar Baru Bangi


U Mobile provide 1GB extra data on birthday month thumbup.gif thumbup.gif

Attached Image
wtw0911
post Sep 15 2016, 01:27 PM

On my way
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Junior Member
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Joined: Aug 2016
From: Bandar Baru Bangi


QUOTE(CnY Garage @ Sep 15 2016, 12:51 PM)
yup any mifi, prefer 4g 1  biggrin.gif
can call 1318 only for upgrade, downgrade then need find me or premier dealer / center jo

can pay bill with me to enjoy discount too oh  tongue.gif
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Is there any charges from you if I want to download to U28 from P50? I have another line currently in U28 and would like to change to sub line of P50
wtw0911
post Sep 16 2016, 07:30 PM

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Junior Member
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Joined: Aug 2016
From: Bandar Baru Bangi


Just went to an authorised dealer in Kajang. They told me that I have to pay RM10.20 to downgrade my plan as a service charge. Is it true?

And I wanted to change my sim card to nano sim and they don't even have stock for that doh.gif doh.gif


QUOTE(vostro78 @ Sep 16 2016, 03:10 PM)
Today just register 2 share20 under my p98 plan. When call CS ask about sharr20. The lady told me I cant share the network . I ask her that what is this so call share 20 share for. She told me shall call. I think I mobile should go more training for their CS team .
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The service provided by their CS is just too bad. Sometimes when I asked a same question, I will get different answer from different CS rclxub.gif rclxub.gif
wtw0911
post Sep 19 2016, 07:51 PM

On my way
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Junior Member
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From: Bandar Baru Bangi


QUOTE(tan_aniki @ Sep 19 2016, 02:59 PM)
i'm wondering whether can do like this:

subscribe U28 and use up 3GB on the first day then call 1318 change plan to P98 and use up the 30GB in 9 days, then go to times square downgrade plan back to U28 and continue the cycle, so within 30 days we will have 99GB but only need to pay (28/30+98/30*9)*3 = RM91 or even less if you switch between U28 and P50 but you would need to travel frequently. For those who work at times square can even switch between U28 and prepaid everyday and pay just RM28 for 99GB per month~
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Change of plan will need to pay RM10 of stamp duty and also the deposit again
wtw0911
post Sep 19 2016, 10:42 PM

On my way
****
Junior Member
522 posts

Joined: Aug 2016
From: Bandar Baru Bangi


QUOTE(scorgio @ Sep 19 2016, 10:39 PM)
Convert from prepaid to postpaid will need to pay stamp duty, as u're committing to a contract.
A change of plan, u'll need to pay for usage (of ur current plan) until the point of switching, then pay advance access fee for the plan u're switching over to.
Next, every plan change, ur account settings will be reset to default. Means u'll be subscribed to paper itemised billing & no international roaming.
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I just changed my plan two days ago at times square and the person told me that I will have to pay the RM10 stamp duty again and also the deposit (they called it the advance access fee) for the plan I am switching to icon_rolleyes.gif icon_rolleyes.gif
wtw0911
post Sep 20 2016, 12:05 AM

On my way
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Junior Member
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Joined: Aug 2016
From: Bandar Baru Bangi


QUOTE(tan_aniki @ Sep 19 2016, 11:58 PM)
http://www.u.com.my/postpaidbill
The duty stamp is only applied to new customer and port in, existing u mobile not affected
*
Gotta check with them again on that then

I hope I don't have to pay the stamp duty again rclxub.gif rclxub.gif
wtw0911
post Oct 28 2016, 01:09 PM

On my way
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Junior Member
522 posts

Joined: Aug 2016
From: Bandar Baru Bangi


Guys, I have some questions here

For the old share 10 member plan, the supplementary line will share the minutes with the principal line.

For the new share 20 member plan, the supplementary line will only have 30 minutes for U mobile to U mobile call. Calling to other operator will charge as PAYU.

I knew that U mobile has discontinued the share 10 and came out with the share 20 plan. My main concern is that is the share 10 still can share minutes with principal line or it has changed to the same as share 20 which is 30 minutes for U mobile to U mobile and PAYU for other operator?

EDIT: Supplementary line for P50

This post has been edited by wtw0911: Oct 28 2016, 01:26 PM

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