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 U-Mobile Thread V7, www.u.com.my

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prosibu
post Jun 3 2016, 09:49 AM

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QUOTE(1qaz1qaz @ Jun 3 2016, 09:15 AM)
hi i recently port to U mobile
and i cant get 4G even my area, my line, my phone support 4G.
and my APNs showing setting for "my3g" < is this the problem i cant get 4G?
can anyone show me the setting of ur phone? btw im using honor 6
user posted imageuser posted image
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UM 2G 3G 4G using same APN which is "my3g"
did you activate your 4G service by SMS to 28118?

How can I connect to U Mobile’s 4G LTE service? Will there be a subscription fees for 4G LTE service? How long does it take to activate the service?
If you are on any of the eligible plans, you will need to either initiate the one-time opt-in by texting LTE ON to 28118 or attempt to connect to 4G LTE service within U Mobile’s 4G LTE coverage area. There is no subscription fee for our 4G LTE service and activation is within 24 hours. A standard charge of 5 sen/SMS is applicable.


BTW,
you can private me ur number to check whether your num is 4G ad or no. smile.gif
prosibu
post Jun 3 2016, 01:42 PM

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QUOTE(1qaz1qaz @ Jun 3 2016, 11:10 AM)
does it have time frame? like from what time to what time
or 24/7 until the 3GB finish?
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please use 480p for streaming, else ur quota will be deducted
i think u better go read FnC or FAQ in u mobile website for details cool2.gif
prosibu
post Jun 16 2016, 10:55 AM

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QUOTE(bananayummy @ Jun 16 2016, 10:36 AM)
hi, i would like to know..if i purchase reload from website like lazada, etc , can i reload to my postapaid number to pay for my bills?
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Yes... i always do like this way... cheaper online for reload to pay postpaid bill
prosibu
post Jun 17 2016, 10:36 AM

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QUOTE(totorohui10 @ Jun 17 2016, 03:21 AM)
Same, cannot online at subang area here.

Edit: Now OK, can use.
*
got some maintenance during maintenance period this morning. biggrin.gif
prosibu
post Jun 17 2016, 11:14 AM

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QUOTE(vuetnam @ Jun 17 2016, 11:00 AM)
aku call, customer service kata takda maintainence oo
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Sorry my bad, thr is outage this morning.
Not sure whether fix already or no now sad.gif
prosibu
post Jun 17 2016, 09:08 PM

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QUOTE(mynewuser @ Jun 17 2016, 08:48 PM)
U mobile sales inform. Top up rm10, will enjoy 1gb for one month. But voice call only 10day. After 10day, cannot call out. But can internet for 30day.

Is this correct?
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No, internet only last for 10ndays too. Mean u only can use the 1gb when ur line is active. Unless u subscribe plan
prosibu
post Jun 21 2016, 08:23 AM

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QUOTE(ciwi1166 @ Jun 21 2016, 05:07 AM)
normal maintenance window for telcos.
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Nope, yesterday got incident happen at ip network, hence customer service not aware
prosibu
post Jun 22 2016, 09:16 AM

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QUOTE(vuetnam @ Jun 21 2016, 10:55 AM)
prosibu apa incidnt tu?

ciwi1166 not really, sure they will inform us wan
semalam baru je bayar u mobile bill
*
Layer 3 switch syiok sendiri
All traffic x dpt go internet
Tak boleh cakap banyak doh.gif

Disaster recovery did not take effect in this incident

prosibu
post Jun 24 2016, 08:44 PM

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QUOTE(chuahcs79 @ Jun 24 2016, 06:38 PM)
If u mobile can expand coverages and built more of their own base station along with coming new plan then it would be kick ass.. otherwise coverages is confirm the main killer...which that's why I port out back to hotlinkfast..

Which has new attractive promo. 8 gb for weekend, 2gb for YouTube all time along with main Internet plan...
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Do u think they will release such attractive plan if their coverage on par with big 3?
Digi was the one who did release attractive plan during 200x
Now u c what happen to it?
prosibu
post Jul 1 2016, 07:09 PM

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QUOTE(annoymous1234 @ Jul 1 2016, 03:11 PM)
In  didilemma now.. Should upgrade to p98 or migrate to yes 98. Hmm
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yes 98 dun have unlimited calls....
y u need to think? coverage? or quota? blink.gif
prosibu
post Jul 8 2016, 11:37 AM

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QUOTE(vez @ Jul 7 2016, 11:36 PM)
do we need to go to umobile center and enable international roaming for umobile prepaid? plan to use data oversea smile.gif thanks
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No need to go centre to enable international roaming for prepaid.
but make sure u have sufficient credit to enable data...
for example, Rm10 for 12 countries, RM36 for others.
But im not sure the minimum credit required... biggrin.gif
prosibu
post Jul 13 2016, 11:45 PM

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QUOTE(junkyman @ Jul 13 2016, 11:29 PM)
green acre areas !!!!!!!!!!!
*
tat area also dun have digi tower...
are u guys protest to dun wan telco tower there?! blink.gif
saw ppl complain at digi forum also... sad.gif


oooo. also dun have UM tower FYI smile.gif
prosibu
post Jul 14 2016, 07:13 PM

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QUOTE(huaweie5830 @ Jul 14 2016, 01:45 PM)
I think one of the reason for me is umobile roaming speed is quite slow and unstable, anyway to solve tis by phone setting or etc ?

I always got below 1mbps (90% of the time), sometimes 2 to 4mbps (very seldom) but really unstable.

At the end, my company gv me another singapore data plan to solve tis for my working, so now my umobile become house use, which become less used.....

If can get higher speed i will stay put but no point keeping if paying money and get slow speed

* my phone signal H+, not 4g would tat affect ?
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u know how data roaming works?

The data either can be routed by
1) Ur phone ---> roaming partner ---- > internet

2) Ur phone ----> roaming partner ------ > umobile ----> internet


most of the telco using 1) as no trust between operator, which mean every month roaming partner will bill umobile for RMxxxx due to UM user roam to their network.
UM cannot verify as no billing on its own network..

So here comes 2) option,
EVERY BITS of ur data will be route from roaming partner to u mobile via a server/company, BUT, limited bandwidth until today.. PnC cannot tell the bandwidth but u will be shocked AS the trunk is shared by whole roaming partner ... which mean those roaming at every country will send to the same trunk/link and back to umobile

everyone at oversea -----> every roaming partner -----(limited bandwidth) ----> umobile ---> internet

can u imagine the link is even worse than u grab capacity with other ppl within a telco tower? mad.gif and u still need to fight with ppl using LTE and U mobile VIP

biggrin.gif cheer up, u really tot umobile will be so nice? unlimited? biggrin.gif
prosibu
post Jul 22 2016, 01:34 AM

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QUOTE(degraw1993 @ Jul 21 2016, 08:46 PM)
ok no wonder i can't get lte for my 5s, guess the telco didn't update for the phone?
*
5s can get UM LTE. but i think depends on model also, malaysia set shouldnt be problem blink.gif
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post Jul 26 2016, 07:07 PM

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QUOTE(ciwi1166 @ Jul 26 2016, 04:36 PM)
coverage-wise, they are quite slow due to budget constraint.

(insider info), they can only install bout 700+ sites per year. this is projected figure.

their main strategy focus on somewhere else, customer experience & satisfaction, trying to create public perception that Umobile network is the cheapest. well they really do, but this cost them some catch up in terms of radio network infrastructures.
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700 sites only is not because budget.
Is because it is impossible to have 1k per year.
Every new site has to go thru do many department and government department and landlord and publicity nearby.
The ceo did a joke last year (1k) and he admit the wrong this year with only 700 sites for projection.
And thank god we seems archieve the target. 400 new sites in the 1H 2016.

Also, network congestion is not due to network issue.
Please blame on marketing strategy.
Free utube? Please expect lower speed for other usage.
Impo next time marketing strategy comes out an unlimited data plan, still want to blame network that we din expand our sites/coverage?
Hmmm
prosibu
post Aug 6 2016, 08:45 AM

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QUOTE(nexona88 @ Aug 6 2016, 02:48 AM)
Fitch: DiGi and U-Mobile to gain from larger allocation of 900MHz spectrum
http://www.thestar.com.my/business/busines...on-of-spectrum/
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For me i think digi will use 900mhz for 3g and 700 mhz for 4g...
UM is 1800 mhz for 2g n 4g and 900 mhz for 3g.. din see they hv plan to want 700mhz though ...

Yes u r rite, um is having 2g.... but Not so soon ....

prosibu
post Aug 6 2016, 08:17 PM

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QUOTE(fat16 @ Aug 6 2016, 10:44 AM)
2G is 90 era boss. 2G is death. Singapore will turn off 2G GSM service on april 2017.
alcatel pop 4 5051D from digi  smile.gif
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U wait n see. There must be reason behind Y um will get 900mhz, perhaps mcmc ask them to build 2g network.
I duno, but this is an ongoing project that um is doing now.

5mhz for 4g 900mhz is actually nth much. Better aim for 700mhz like digi's desperate..

Btw, y u say 2g is dead? Do u know digi maxis celcom still having congestion on their 2g sites?
prosibu
post Aug 9 2016, 02:10 PM

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QUOTE(nexona88 @ Aug 9 2016, 12:22 PM)
seems like network issue  hmm.gif LTE simply won't disconnected after 3-5 mins usage..

u try call Customer service & see.
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i Dont know but my hotlink is behavior like this...
static but no data (the up and down arrow) suddenly one...
which cause my pokemon go intermittent mad.gif
prosibu
post Aug 10 2016, 03:04 PM

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QUOTE(V3000 @ Aug 10 2016, 12:27 PM)
Erm better dont talk soo much about this if not sure Umobile patch..
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u mobile know this, they say this is one of their marketing strategy smile.gif
prosibu
post Aug 14 2016, 06:07 AM

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QUOTE(overmars @ Aug 14 2016, 02:25 AM)
Hi guys, a quick question. The umobile prepaid on my tablet has been collecting quite a lot of credits, rm100+ and counting. Is there any way I can utilise the credits for some other stuff (eg buying mobile game credits, etc) ? I have been reloading rm10 on and off to get the free data and now it's accumulating to quite an amount. Thanks.
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U can buy umi plan before ur acc is expired, so u can use the data only during expire period.
But cannot make calls.
I think this is the only way to utilize ur credit.
Day 1 reload 30
Day 29 buy umi 20/30
Day 58 reload 30
So u will only require rm 60 to use data for 90 days..??

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