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 U-Mobile Thread V7, www.u.com.my

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mhhee
post Jul 19 2016, 11:02 AM

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Anyone here having no Internet connection issue while using 4G in UMobile? It's connected in 4G but Internet just can't get through, funny is after I switched manually to 3G then no issue. Moreover, it only happened to selected area.

Simple say, 4G doesn't work in certain but 3G yes.

Have contacted UMobile via email & raised ticket but it seems nobody even care about this.

mhhee
post Jul 20 2016, 08:56 AM

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QUOTE(nexona88 @ Jul 19 2016, 01:59 PM)
I think the area is on upgrade process.

that's why Internet can't get through  devil.gif
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I don't think so. It has been upgraded to 4G at that area for more than half a year. Just 3 months ago this kind of weird things happen, the worst case is UMobile support never bother to reply me on this even I reported this few times.
mhhee
post Jul 20 2016, 11:55 AM

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QUOTE(nexona88 @ Jul 20 2016, 09:52 AM)
Suggest u port to others telco..
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Want meh? I oledi switched to 3G mode in my phone, I found 3G mode more stable in UMobile network. As least now I don't have dead area.

QUOTE(stephantsen @ Jul 20 2016, 10:18 AM)
last time i face this problem also, u can try to report in interneteverywhere forum or make a report to mcmc, they will solve ur problem and it work
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Haha. Small issue becoz only that radius affected. Other places still OK. Thx for ur suggestion.

mhhee
post Nov 22 2016, 08:05 AM

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Anybody having issue with UMobile now at Shah Alam area? Mine seems not registered to network.
mhhee
post Nov 22 2016, 11:00 AM

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QUOTE(TOMEI-R @ Nov 22 2016, 10:52 AM)
Try restarting your phone.
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This is first thing I did... Many times oledi.

Called UMobile help desk & they said UMobile is having maintenance job on data line in Shah Alam & Puchong

However, when I did manual selection just found only UMobile 4G & Maxis 4G available. If in normal situation I can see UMobile 3G & Maxis 3G as well, so I bet it's UMobile issue in my area here. doh.gif

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