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U-Mobile Thread V7, www.u.com.my
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mhhee
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Jul 19 2016, 11:02 AM
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Anyone here having no Internet connection issue while using 4G in UMobile? It's connected in 4G but Internet just can't get through, funny is after I switched manually to 3G then no issue. Moreover, it only happened to selected area.
Simple say, 4G doesn't work in certain but 3G yes.
Have contacted UMobile via email & raised ticket but it seems nobody even care about this.
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mhhee
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Jul 20 2016, 08:56 AM
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QUOTE(nexona88 @ Jul 19 2016, 01:59 PM) I think the area is on upgrade process. that's why Internet can't get through  I don't think so. It has been upgraded to 4G at that area for more than half a year. Just 3 months ago this kind of weird things happen, the worst case is UMobile support never bother to reply me on this even I reported this few times.
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mhhee
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Jul 20 2016, 11:55 AM
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QUOTE(nexona88 @ Jul 20 2016, 09:52 AM) Suggest u port to others telco.. Want meh? I oledi switched to 3G mode in my phone, I found 3G mode more stable in UMobile network. As least now I don't have dead area. QUOTE(stephantsen @ Jul 20 2016, 10:18 AM) last time i face this problem also, u can try to report in interneteverywhere forum or make a report to mcmc, they will solve ur problem and it work Haha. Small issue becoz only that radius affected. Other places still OK. Thx for ur suggestion.
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mhhee
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Nov 22 2016, 08:05 AM
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Anybody having issue with UMobile now at Shah Alam area? Mine seems not registered to network.
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mhhee
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Nov 22 2016, 11:00 AM
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QUOTE(TOMEI-R @ Nov 22 2016, 10:52 AM) Try restarting your phone. This is first thing I did... Many times oledi. Called UMobile help desk & they said UMobile is having maintenance job on data line in Shah Alam & Puchong However, when I did manual selection just found only UMobile 4G & Maxis 4G available. If in normal situation I can see UMobile 3G & Maxis 3G as well, so I bet it's UMobile issue in my area here.
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