QUOTE(chang3rd @ Jun 13 2016, 06:02 PM)
To be fair to them, I think there might be a problem with my phone.
BUT then again, before I started working in Singapore and came here with roaming turned off on my Maxis number with the same phone, I never had such a problem.
So it could be on their end too.
I just thought they would show more compassion this time around because its a first for me. I even offered that, moving forward if there was such a charge again, I'd bear the cost.
But no.... they must have that RM50 for 0.041MB used

to be fair to consumers, they should at least allow disabling data roaming from telco end.
there are too many ways you can get charged for data roaming based on the combination of host telco, phone, roaming network.
you may be lucky with your maxis number in singapore but many others were not.
malaysian telcos are also notorious for their voicemail service. the telco will remember the last location your number was switched on. then any incoming calls that are redirected to your voicemail will be charged IDD rates to that country if the last location was overseas. imagine you went to japan, turned on your phone briefly to receive tac, then off your phone and landed at klia and before you got the chance to turn on the phone, you got missed calls...and *bingo* you would get IDD charges for calls to japan

and there is absolutely no reason for them to charge IDD rates as the calls go directly into their system and dont traverse any overseas network.
This post has been edited by kit2: Jun 13 2016, 06:31 PM