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 U-Mobile Thread V7, www.u.com.my

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SUSjdgobio
post Jun 30 2016, 02:43 PM

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I got the RM20 prepaid startere pack last week to test out U Mobile before porting out of RedOne. I got the free 1GB data but the thing is, I only get Edge all the time at home in Rawang and also in KL (Pavillion area). Dunno what is wrong, I can accept that maybe they don't have 3G/4G at Rawang but in KL also get Edge only! Is there some setup that I need to do? I have already asked them to activate LTE and I got the SMS saying its activated. What else should I do?


SUSjdgobio
post Jun 30 2016, 06:10 PM

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My phone is LG G4 Dual Sim version. I'm using the 2nd sim slot for Umobile. Checked the specs and both SIM slots can support LTE and the LTE Band that Umobile is using.

SUSjdgobio
post Jul 1 2016, 09:15 AM

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QUOTE(dgboy @ Jun 30 2016, 07:14 PM)
normally with dual sim, only one sim can use 4G at a time

all you can do is select which slot
*
Yes, only 1 can use data at a time and I have already selected the Umobile sim but only can get Edge.
Tried swapping the sim slots between the 2 simcards but still no joy.

And Umobile seem to have absolutely no customer service. Tried calling them so many times and there is no one picking up. mad.gif

This post has been edited by jdgobio: Jul 1 2016, 09:17 AM

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