QUOTE(chinti @ Jul 14 2016, 12:52 AM)
There are two U Mobile dealers at Mid-Valley but i'm not sure if they have Huawei P9 there.U-Mobile Thread V7, www.u.com.my
U-Mobile Thread V7, www.u.com.my
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Jul 14 2016, 01:07 AM
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#1
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9,301 posts Joined: Mar 2008 |
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Jul 14 2016, 11:43 AM
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#2
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9,301 posts Joined: Mar 2008 |
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Aug 16 2016, 10:07 PM
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#3
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9,301 posts Joined: Mar 2008 |
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Aug 28 2016, 10:53 PM
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#4
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9,301 posts Joined: Mar 2008 |
QUOTE(davwon @ Aug 27 2016, 10:43 PM) 1. Your latest offering on data roaming, for hero p70 & above, could enjoy free data roaming in 12(or 15? Can't remember) different country using our allocated quota, with no extra charges. Yesterday you also encourage us to upgrade... Or downgrade (jokingly said) with no contract obligations on the spot... Well, sound too good to be true.... Cos for me who travel alot & usually I'll buy local sim for data or call usage, is a convenience... To make sure i get everything right, i drop by to one of your branch in 1utama today around 1630, to check if my roaming activated. To my surprise, your rude, unfriendly & tired looking front desk gentlemen told me i not entitled for data roaming, and when i ask why, he said the system say so. Wth! You mentioned you have been with U Mobile for 3 years. Have you always been a postpaid user all this while or you were on prepaid and only recently changed to postpaid ?I ask again how could this be, i said p70 supposed to have roaming ready & maybe just need to active it. Your rude & tired looking gentleman tell me, 'only auto debit user entitle for it, and if u want pay 200 deposit lo'. Wth! I was very very unhappy with your frontliner attitude. Because of this your lady reject my request to ask about my roaming status, until I've to be very piss off then she reluctantly tell me the issue.... She say my number only valid in system since may 2016.... I said what! She repeat that my p70 only activated since may, only those active more than 6 months entitled for roaming. Wth! Unbelievable,..... Really unbelievable For your info i with umobile more than 3 years, you may check when i mnp my number from digi to umobile.... That's how long i with you guys. From what your lady said, mean umobile do not appreciate people who stay long with you but change package halfway, only reward those in package. Its you guy who sell this in all your marketing materials that there are not contract restrictions, and we as consumer can change whatever plan in umobile as long with u guys. What i did in may is upgrade from u28 to p70.... I DID A BLOODY UPGRADE FOR YOU GUYS, AND THIS I BEEN REPAID FOR MY LOYALTY? FYI, this is not unique to U Mobile. DiGi and Celcom also have similar policy. I have been with DiGi forever since year 2004 but in 2010 i changed my line to DiGi Postpaid. Because the postpaid account is new so i had to pay DiGi RM300 to enable my roaming service. If my memory serves me correctly, DiGi will gladly enable roaming service if your postpaid account has been active for more than 3 months without having you to pay the RM300 deposit. Maxis Postpaid is the only that enables roaming service even if your account is still new, as far as i know. QUOTE(davwon @ Aug 27 2016, 10:43 PM) It's something akin to building a credit history. The telco doesn't know you well and postpaid line comes with a credit limit. Even though your monthly commitment is only RM70 your credit limit could be something like RM300 or more. The reason why they do not enable roaming for postpaid line by default is because they are afraid you will dry up your credit limit very fast while on roaming and then don't pay. That is why if your postpaid account is still new they need you to pay a deposit to enable roaming service. Roaming service is automatically enabled for prepaid because you can use up to what you have in your prepaid account. There is no worry about people refusing to pay for roaming charges later on. QUOTE(dgboy @ Aug 28 2016, 01:16 AM) Because telco are running a business. If user were allowed to top up huge amount under prepaid, benefit from validity and freebies, then spend the money all over again a second time after converting to postpaid, how to make profit? Maxis allows Hotlink users to carry over up to RM1,000 from their Hotlink account to Maxis postpaid. |
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Sep 18 2016, 06:16 PM
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#5
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9,301 posts Joined: Mar 2008 |
QUOTE(CnY Garage @ Sep 17 2016, 03:57 PM) hmm for the itemized bill RM 3 is a default option, just like Celcom is charging it @ RM 5 Not sure why these two telcos are still charging for itemized e-statement whilst DiGi and Maxis do not charge for this service.and sure ebilling is FOC for all telco QUOTE(CnY Garage @ Sep 17 2016, 03:57 PM) the stamp duty RM 10 for first bill and 6% gst should be common sense as well, but we still explain to customers who never used postpaid before to avoid misunderstanding, Maxis customers might not be aware of this as Maxis does not charge stamp duty for new postpaid account registration. |
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Sep 21 2016, 08:48 PM
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#6
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QUOTE(AskarPerang @ Sep 21 2016, 04:41 PM) yes is the same for all other telco. No. That is not true. Maxis has been issuing TriSIM for quite some time. Even all Hotlink SIM comes in TriSIM (all 3 sizes). So no. If you go to Maxis they don't bother to ask if you need a mini/micro SIM or Nano SIM.Mini / Micro sim same card. Nano will be different card. That is why when you apply a new sim card at any telco, they will ask whether you want mini/micro OR nano sim. You cannot find all 3 cutting on the same cut. p/s: another reason I guess is because Nano sim thickness is slimmer if not mistaken. |
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