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 U-Mobile Thread V7, www.u.com.my

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LostAndFound
post May 31 2016, 05:48 PM

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QUOTE(alexleow81 @ May 31 2016, 04:58 PM)
Reporting in!
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You know you can just click 'options' at the bottom and 'track this topic'?
LostAndFound
post Jun 14 2016, 06:44 AM

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QUOTE(alexkos @ Jun 13 2016, 07:25 PM)
hi...i want to ask...

im currently using u28 postpaid.
I'd like to upgrade to p70 hero plan.

Question: how to do it?

Apparently the service center in my area, the boss went out, and the employee don't know how to do it.

I'd like to ask if there's any alternative.

Thank you  icon_question.gif  smile.gif
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Just call, no need service center to upgrade.

Beware though, I was told 24 hours but in the end took more than 4 days (including weekend, so actually 2 working days).
LostAndFound
post Jun 15 2016, 05:42 PM

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QUOTE(silverviolet @ Jun 15 2016, 05:40 PM)
using umobile power pack.want to port to p70 bt have to go to umobile centre which is really inconvenient for me.Hoping for better package from other telcos soon!!!!
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CnY Garage can do for you =)
LostAndFound
post Jun 15 2016, 06:01 PM

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QUOTE(zher4883 @ Jun 15 2016, 05:43 PM)
Is it just me or everyone? I notice that U Mobile's 3G network significantly degrade in terms of network speed significantly in Mahkota Cheras, Sungai Long and Kajang Downtown
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Same case. If no 4G may as well have no internet.
LostAndFound
post Jun 16 2016, 10:17 AM

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QUOTE(zher4883 @ Jun 16 2016, 09:26 AM)
So does U Mobile entertain complaint regarding poor 3G network quality? If they do, hell sure I will.
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Should you bother whether they entertain? Consumer ma, just complain only, and raise it up to MCMC.

Unless your area not listed under coverage for them =). But I think recently even under coverage areas also not reliable at all. Better complain.
LostAndFound
post Jun 21 2016, 02:16 PM

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QUOTE(nexona88 @ Jun 21 2016, 01:53 PM)
the CS thinks we suka suka call them.. heloo if have serious problem only we call okay.

troubleshoot we can do ownself without they telling us  flex.gif
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CS used to having clueless customer calling in. Try and work in call support and see what sort of funny q you get, that's why they always must start with basics.
LostAndFound
post Jun 26 2016, 06:25 AM

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QUOTE(nexona88 @ Jun 25 2016, 11:00 PM)
okay. good to know Apple do take extra mile for users.
No wonder their device is higher sought after & premium pricing. u get what u pay for  thumbsup.gif
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They're concerned their reputation, not users. That's why they sold non-4G enabled iPhones up to the date 4G introduced in Malaysia last time. Kesian expensive phone tapi speed 3G je, when cheap China phones were getting 4G.
LostAndFound
post Jul 13 2016, 10:27 PM

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QUOTE(zher4883 @ Jul 13 2016, 09:13 PM)
Exactly where? I live in SL6 and go to classes at UTAR and didn't notice below average service.
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As a staff in UTAR I can testify that the number of students means U connection is bad, unless you go above 2nd/3rd floor. 4G is better than 3G, but still much slower than my residence in Subang Jaya.
LostAndFound
post Jul 13 2016, 11:04 PM

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QUOTE(zher4883 @ Jul 13 2016, 10:43 PM)
For certain reason, I notice that no stable 4G connection in KB303
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Haven't had reason to go to that corner so no comment. What I did notice is small signal improvement in center of building. Used to be that SB/B floor staircase 4 (the 4-lift one) can't get any signal, now whatsapp still can go through.
LostAndFound
post Jul 22 2016, 06:30 AM

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Can UMI 20 get 4G? My wife new Xiaomi Mi4s never show 4G, but it does support 2600...
LostAndFound
post Jul 29 2016, 08:56 AM

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QUOTE(tan_aniki @ Jul 29 2016, 06:28 AM)
u try lowering down your phone brightness, this should help as mobile data doesn't affect much on the power consumption as you will find that most of the time, the process that killing the battery fast is the display~ even though now i on bluetooth, gps etc also not so affect except the screen hotness~
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Not accurate. Turning on data can seriously affect power consumption if you have apps which are always syncing.

For 'testing' just join a whatsapp group which is very active (every 20 seconds got message) and watch your battery life die without screen ever turning on.

Similar things can happen with FB if you get lots of messages or any other app which regularly uses internet with screen off. You can check which app is causing it (sometimes) in settings under Power Consumption.
LostAndFound
post Aug 1 2016, 06:50 AM

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QUOTE(wssoh85 @ Jul 31 2016, 09:58 PM)
Change to postpaid could be a good idea, the prepaid credit can bring forward to postpaid?
Limit of RM100, last time CnY Garage said.
LostAndFound
post Aug 1 2016, 11:09 AM

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QUOTE(nexona88 @ Aug 1 2016, 10:45 AM)
Good job rclxms.gif

But I think not much can be done.. Maybe mcmc give warning to improve the service quality..
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Not much can be done immediately, it will take time. But definitely need much improvement.

CnY Garage has said it will improve later on in the year, I believe. We'll see...
LostAndFound
post Aug 1 2016, 01:20 PM

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QUOTE(CnY Garage @ Aug 1 2016, 12:23 PM)
let me try using website, but cant login in is upgradeting now, update u as soon as possible.

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I also want to do that if possible.
LostAndFound
post Aug 5 2016, 10:14 AM

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QUOTE(roticanai92 @ Aug 5 2016, 01:02 AM)
What's the cheapest way now to reload ah? last time there's Lazada voucher but now no more.
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Still got for some reload values (RM30/50/100), 20% of the value of the reload.
LostAndFound
post Aug 7 2016, 04:12 AM

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QUOTE(JJKTP @ Aug 5 2016, 06:47 PM)
Where do I get one of those?
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Just search for 'U mobile reload' on Lazada, some of the reload values have a blue 'RMx voucher' on top right of their icon.
LostAndFound
post Aug 11 2016, 05:20 AM

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QUOTE(air_pull91 @ Aug 10 2016, 11:52 PM)
guys..i have decided to port out from umobile..
always got less than 1mbps speed..
can any suggest me between digi n celcom? which one is better?
my main usage is for FB and gaming purpose..
currently looking for the closest price with p70 plan..
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Lu tanya kat u mobile thread ttg digi/celcom? Go ask on their thread la =)
LostAndFound
post Aug 18 2016, 01:42 PM

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QUOTE(darkddly @ Aug 18 2016, 12:35 PM)
Hi guys, just wondering if i port out from digi to umobile, hero plan, can i do it online?

And how much is each additional 1gb data cost?

Thinking u28 or u50
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For online you can go to dealer like CnY Garage who's helped many members here.

This post has been edited by LostAndFound: Aug 18 2016, 01:43 PM
LostAndFound
post Sep 19 2016, 03:37 PM

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QUOTE(KLlee @ Sep 19 2016, 11:04 AM)
There is no speed limit as far I know. Been using that in SG for few times this year. So far working wonders!Only thing the data is utilizing our monthly data limit. What more can we ask for...
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It's 3G only, I think. Of course, SG 3G can be faster than our 4G so you probably didn't notice. Try speedtest and compare with your SG friend 4G speedtest.
LostAndFound
post Sep 29 2016, 09:33 AM

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QUOTE(knight @ Sep 29 2016, 04:52 AM)
I'm searching for monthly prepaid. I had scope down to Hotlink and Umobile and I really just use it for internet purpose only.

Which one do you think it's more worth it? Hotlink? Or Umobile? Hotlink?

Hotlink offer

http://www.hotlink.com.my/en/plans/fast.html

5GB of internet + 8GB of weekend internet (Weekend is same for me. Just work as I'm outstation) + 2GB of YouTube
http://www.u.com.my/u-broadband/prepaid_plans

MB40

2GB all-day quota. Free 1GB for off-peak period (2am – 8am) - I'm ok with midnight.
Which would you choose? Price difference of RM8. Line should be ok coz here I'm receiving Maxis also if using Umobile.
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MB40 is really not worth it, just get U28. Even if you ignore the free call/sms, its 3GB data for RM28.... So you're comparing 5GB for RM48 with 3GB for RM28 (hotlink got the additional weekend, but ONLY 4G so if your area don't have 4Gb good luck).

Then again, the amount of GB is not the important thing. Test hotlink/u connectivity where you work. I'm considering switching to hotlink from U due to connectivity issues, but still okay for me to use. Just been getting slower and slower only.

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