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 U-Mobile Thread V7, www.u.com.my

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stephantsen
post Aug 21 2016, 09:58 PM

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QUOTE(ciwi1166 @ Aug 21 2016, 08:51 PM)
u mobile mana banyak duit lorh... that's why they DR with maxis.

if not, already uses own infrastructure. biggrin.gif
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i think its time and legal problem , umobile have a big boss behind to support them
stephantsen
post Aug 22 2016, 10:50 AM

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before im satisfied with umobile but now not, umobile is congested, i cant even use lte to open a single webpage... _ wangsa maju area
stephantsen
post Aug 22 2016, 02:15 PM

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QUOTE(CnY Garage @ Aug 22 2016, 11:41 AM)
subscribe for data means prepaid then reload and subscribe UMI / MB package ?
or change to postpaid ?

umi30 alreay their best plan with 2.5gb / 2.5gb video onz and 1gb Power = 6gb available, just like U28

mb plan never changed
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nw umi 30 + power is worth than u28
stephantsen
post Aug 25 2016, 02:11 PM

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QUOTE(stormer.lyn @ Aug 25 2016, 12:01 PM)
My experience with UM lately...  ranting.gif

Was travelling, and transit 1 hour in Hong Kong. Made sure WiFi is on because HKG airport got free WiFi. When next bill arrive, got RM 10 for data roaming. 116kB of data. Of course I'm not happy, as I suspect the network sync cause it. Complain to UM, no result.

So I go ahead and complain to MCMC, but now you cannot complain to them. Must complain to CFM first. Looks like CFM does nothing but forward your complaint to Telco. CFM don't read the complaint, or act on it, or make any recommendations. Typical.

So far UM answer the same thing, You use the data, pay up. I ask when I agree to this promotion, the UM CS Muhammad Al-Ameen say "according to the promotion terms...."  bangwall.gif I did not ask for the promotion terms la, I ask when did I agree to the promotion. No opt-in, no subscribing to the promotion, no choice to pay-as-I-use, I'm forced into doing what the telco wants to do to make money.

Be careful. The next promotion telco will run is "uFastfood!!!. You like to order fastfood delivery? With your first call to a 1-300 number, we will credit you with the next 100 calls to 1-300 in the month for only RM 10! This is for your own good so you won't be overcharged when calling 1-300 numbers!". And then, there is nothing you can do about it but pay. Who is going to stop them? Definitely not CFM.

So lidat la... the watchdog CFM don't do nothing, the telco is always ready to skroo you in the @rse, and the user always bu++hurt.

doh.gif
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this happen in all telco , u run the data thn u hav to pay it. some x telco charge u even u do not on the data

stephantsen
post Aug 25 2016, 05:50 PM

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QUOTE(CnY Garage @ Aug 25 2016, 05:09 PM)
ur RM 104 paid to who while upgrade ?
even though I had been with u mobile more than 5 years, I guess it would be same as other 3 as well when the market share is similar, since years ago DiGi was under berjaya as well  sweat.gif
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really? berjaya sold digi?
stephantsen
post Aug 25 2016, 08:43 PM

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QUOTE(nexona88 @ Aug 25 2016, 08:04 PM)
Lolz u really slowpoke lor laugh.gif
Now digi is own by angmoh company
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i just knw many digi people jumpship to umobile, no wonder digi marketing skill like ang mo style, after used all data no basic internet like sg
stephantsen
post Aug 27 2016, 03:24 PM

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QUOTE(CnY Garage @ Aug 27 2016, 10:37 AM)
"power" os RM 1 for 1 day

monthly top up 10 or above free 1gb high speed internet
old plan which is called "new u mobile prepaid"

is RM 1 for 2 days activity

but no free data ( payu RM 0.2 per mb )

can switch among them by being charged RM 3 everytime with all freebies burned and validity @ 10 days
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for me validity > data , stick to the old plan smile.gif
stephantsen
post Aug 28 2016, 10:20 PM

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QUOTE(wtw0911 @ Aug 28 2016, 09:31 PM)
Try calling the customer service?

Can't seem to find a way to change the languag in the ussd menu too
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last time i also call cs to help me change back
stephantsen
post Aug 28 2016, 10:23 PM

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may i ask if im subsribe to umi 30 and used all my data, my data will slow and deduct from the basic internet?
what happen if i use all the basic internet?
i though umi plan got unlimited basic internet huh

This post has been edited by stephantsen: Aug 28 2016, 10:25 PM
stephantsen
post Aug 28 2016, 11:15 PM

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QUOTE(dgboy @ Aug 28 2016, 10:36 PM)
yes, the free 2gb will be deducted after consume fast 1gb and umi data

if you used up all the 2gb, data service will be barred until umi renewal or reset of free data

so, the u in umi is no longer strictly unlimited for power user
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so sad, its time to stick back to old plan, old plan is unlimited right?
stephantsen
post Aug 29 2016, 12:19 AM

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QUOTE(dgboy @ Aug 28 2016, 11:25 PM)
yeah, though you'd have to stay continuously subscribed to a umi or mb plan since there is no free data under the old plan...

can you seriously use up 2gb slow data in less than a month?

nothing to be sad about, quite the opposite... which other telco gives 3gb free data each month to prepaid user?
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yeah, i do not know why i can browse facebook and website without load even my quota exceed
stephantsen
post Sep 3 2016, 03:13 AM

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For prepaid


Attached thumbnail(s)
Attached Image
stephantsen
post Sep 3 2016, 03:14 AM

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QUOTE(vaires @ Sep 3 2016, 12:30 AM)
What are those countries?
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https://www.u.com.my/plans/roaming-idd/data-backpack
stephantsen
post Sep 3 2016, 08:20 PM

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QUOTE(tan_aniki @ Sep 3 2016, 10:38 AM)
For birthday bonus, prepaid got 50% bonus on the topup max RM100 bonus while postpaid will get 1GB bonus. So the best is for prepaid user~
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but the validity just restricted to 60days
stephantsen
post Sep 5 2016, 06:30 PM

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no issue playing lol with umobile, it is better than unifi which always dc. Thumbs up for umobile smile.gif
stephantsen
post Sep 7 2016, 10:20 PM

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Attached Image seems like this function available very soon
stephantsen
post Sep 8 2016, 11:34 PM

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QUOTE(sms2u @ Sep 8 2016, 05:33 PM)
top up? how to pay?
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credit transfer
stephantsen
post Sep 13 2016, 12:06 AM

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QUOTE(shinchan5347 @ Sep 12 2016, 11:01 PM)
Guys..is there any umobile prepaid plan which have a year 365 credit validity?
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no
stephantsen
post Sep 23 2016, 07:35 PM

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QUOTE(maskedchan @ Sep 23 2016, 01:47 PM)
that weird..usually i did not enable data roaming on my phone but still charge me..
thanks for both you. i will switch to other operator and see it works
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r u using lte network?
stephantsen
post Sep 24 2016, 11:22 AM

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QUOTE(maskedchan @ Sep 23 2016, 10:14 PM)
Yeah. Got different?
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as previous feedback, they said when they are connect lte network will consume a little bit data that will charge u roaming fees rm10/day. this happens in every telco include celcom and maxis

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