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 U-Mobile Thread V7, www.u.com.my

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CnY Garage
post Aug 25 2016, 01:14 PM

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QUOTE(vostro78 @ Aug 25 2016, 11:47 AM)
http://www.soyacincau.com/2016/08/25/u-mob...ing-your-quota/

bro cny carage,

is that means p98 also will got limit on video onz after 31 dec ? not so understand ...
*
still wait for confirmation, probably extend

QUOTE(stormer.lyn @ Aug 25 2016, 12:01 PM)
My experience with UM lately...  ranting.gif

Was travelling, and transit 1 hour in Hong Kong. Made sure WiFi is on because HKG airport got free WiFi. When next bill arrive, got RM 10 for data roaming. 116kB of data. Of course I'm not happy, as I suspect the network sync cause it. Complain to UM, no result.

So I go ahead and complain to MCMC, but now you cannot complain to them. Must complain to CFM first. Looks like CFM does nothing but forward your complaint to Telco. CFM don't read the complaint, or act on it, or make any recommendations. Typical.

So far UM answer the same thing, You use the data, pay up. I ask when I agree to this promotion, the UM CS Muhammad Al-Ameen say "according to the promotion terms...."  bangwall.gif I did not ask for the promotion terms la, I ask when did I agree to the promotion. No opt-in, no subscribing to the promotion, no choice to pay-as-I-use, I'm forced into doing what the telco wants to do to make money.

Be careful. The next promotion telco will run is "uFastfood!!!. You like to order fastfood delivery? With your first call to a 1-300 number, we will credit you with the next 100 calls to 1-300 in the month for only RM 10! This is for your own good so you won't be overcharged when calling 1-300 numbers!". And then, there is nothing you can do about it but pay. Who is going to stop them? Definitely not CFM.

So lidat la... the watchdog CFM don't do nothing, the telco is always ready to skroo you in the @rse, and the user always bu++hurt.

doh.gif
*
to avoid this situation better make sure DATA ROAMING is OFF, since <p70 (u28, p50, u58, prepaid, UD68...) data roaming @ hong kong is RM 10 / day even just 1kb used (auto roaming is activated automatically once u reach HONG KONG air area).
P70 P98 then is free due to travel backpack.
smile.gif
haha pay bill with me enjoy discount to cover accident lo tongue.gif
CnY Garage
post Aug 25 2016, 05:09 PM

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QUOTE(monkeybar @ Aug 25 2016, 03:39 PM)
[attachmentid=7390196]
just now upgrade my plan from hero70 to hero98
with gst 104rm like that...
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ur RM 104 paid to who while upgrade ?

QUOTE(dtdw @ Aug 25 2016, 05:00 PM)
i see so many ads everywhere. this that extra GB bla bla .. from time to time always feel tempted to switch out and see what is the coverage like, but i'm reminded by my own experience it was bad. not sure if it stil IS bad.

the only lowest cost is umobile so its like .. meh. at least umobile dont boast about free this extra that to try to lure people in. unlike every other telco out there.

the recent digi push on hitz fm is soooo annoying the moment i hear it i switch it off.

https://www.facebook.com/hitzdotfm/photos/a...0578027/?type=3 stupid hitz selling themselves off.
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even though I had been with u mobile more than 5 years, I guess it would be same as other 3 as well when the market share is similar, since years ago DiGi was under berjaya as well sweat.gif
CnY Garage
post Aug 25 2016, 06:23 PM

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QUOTE(zher4883 @ Aug 25 2016, 06:11 PM)
That's pretty old story.
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haha most of the U Mobile management from DiGi and put lots of spy over DiGi too tongue.gif , some of the most powerful dealers also previously @ DiGi, and some U Mobile's own children dealers turned into DiGi also, very complicated, me too small DiGi never offered me cry.gif
CnY Garage
post Aug 25 2016, 07:20 PM

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QUOTE(monkeybar @ Aug 25 2016, 06:47 PM)
rm98 +6% = each month i need to pay 104
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oh i tot u paid RM 104 while upgrade @ any dealer

hehe can pay bill with me for discount tongue.gif
CnY Garage
post Aug 26 2016, 02:13 PM

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QUOTE(Isaac.2107 @ Aug 26 2016, 01:35 PM)
Thats the thing. I dont get that page. So how much do i pay upfront? And what is rebate?
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hehe you can get it with me
ignoring the umc loan method

cash and credit card epp 0% 2 years
full amount including Gst and upfront for 6s 64gb is 3376.1
the upfront vary on you selected plan

for i40 then 2 years RM 10 rebate on i40
i90 is 2 years RM 25 rebate on RM 90 plan

but still no contract getting this with above method

last method is upackage, with 3 months RM 70 or above usage bill, entitled to get the phone with auto debit method 2 years RM 210monthly plus Gst for both phone and plan i90
CnY Garage
post Aug 27 2016, 10:37 AM

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QUOTE(mztang52 @ Aug 27 2016, 10:28 AM)
New plan? Sowhenever I top up, it is RM1=1day?
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"power" os RM 1 for 1 day

monthly top up 10 or above free 1gb high speed internet


old plan which is called "new u mobile prepaid"

is RM 1 for 2 days activity

but no free data ( payu RM 0.2 per mb )

can switch among them by being charged RM 3 everytime with all freebies burned and validity @ 10 days
CnY Garage
post Aug 27 2016, 03:33 PM

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QUOTE(nexona88 @ Aug 27 2016, 10:55 AM)
Too many customers.. Network become too congested nowadays cry.gif
Slowly some will fed up, and port over to others telco blush.gif
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haha then network good, every1 come back, just same as DiGi sweat.gif

QUOTE(mztang52 @ Aug 27 2016, 11:15 AM)
How about the free basic internet? Right now I am not subscribing to any internet plans so is my power prepaid consuming up my 2Gb free basic internet? Also do I get the free basic internet every month?
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free basic internet only available while u maintain Active
the free high speed 1gb monthly as well, u may enjoy it as long as u are active ( means u have to top up 30 to keep active for a month tongue.gif )
CnY Garage
post Sep 2 2016, 12:22 PM

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QUOTE(boonhan @ Aug 31 2016, 03:53 PM)
will umobile automatically activate roaming for postpaid when fulfilling the minimum 3 months usage.
or need call in to ask only enable roaming?
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is after 6 months usage, call them and free for activation

or subscribe auto debit / present previous 2 months bills with auto roaming charge to entitled internation Roaming activation for free

otherwise RM 300 deposit is needed

QUOTE(mdnOor @ Sep 2 2016, 11:55 AM)
Hi, Need some umobile expert here.

I am currently using P50. Planning to put my fiance number under my memberline. She is currently using celcom prepaid. Porting telco should be no issue. But is it possible to take her line become my memberline after porting to Umobile.
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need to be same owner, so either u change ownership @ celcom first, or change owner @ umobile after porting into umobile
CnY Garage
post Sep 2 2016, 02:11 PM

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QUOTE(phh9310 @ Sep 2 2016, 01:03 PM)
Step 1. change celcom prepaid to your name ( both of u need to go celcom + bring your IC )
Step 2. mnp to postpaid plan (U28)
Step 3. convert to memberline

p/s : u still need pay RM10.00 to umobile stem duty
*
not necessary step 2

can straight into member line if already changed name @ celcom

QUOTE(TOMEI-R @ Sep 2 2016, 01:10 PM)
Means if previous Telco got international roaming, we can get it enabled for free without questions asked right?
One more question, usually how long for you to process mnp over to UMobile from Maxis?
*
around 1 day normally

if previous telco got international roaming, just present previous 2 bills ( either 1 showing roaming usage then ok d) not every dealer can do, mostly center and premier dealer can do ( I can too tongue.gif )
CnY Garage
post Sep 2 2016, 02:19 PM

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QUOTE(TOMEI-R @ Sep 2 2016, 02:17 PM)
All right. My contract ends next month. Will Pm u then to mnp 1 of my line over before the new iphone launch. As long as can continue my international roaming from Maxis. Actually what attracted me over is the Rm10/ day roaming for U Mobile.  rclxms.gif  Maxis is charging me Rm38/ day.  doh.gif
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10 countries is data roaming free for P70 or above biggrin.gif
CnY Garage
post Sep 3 2016, 10:25 AM

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QUOTE(vaires @ Sep 3 2016, 12:29 AM)
I just knew. We have to manually ask for lte. By sms.
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previously all should be auto LTE currently not sure any technical difficulty we have to do it manually dry.gif

QUOTE(annoymous1234 @ Sep 3 2016, 09:45 AM)
Umobile sms me put me under special loyalty programme. I started of as prepaid, then postpaid 28, thrn upgrade p70, then upgrade p98.
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haha lets see next year Jan got what new plan. tongue.gif
CnY Garage
post Sep 9 2016, 12:25 PM

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QUOTE(adamhzm90 @ Sep 7 2016, 02:31 PM)
guys..

umobile broadband ok or not
*
u may check coverage first http://www.u.com.my/coverage

or buying a prepaid starter pack and try it out

4g 15.14 Mbps 3g 3.72 Mbps
AverageDOWNLOAD SPEED


4g 4.57 Mbps 3g 1.4 Mbps
AverageUPLOAD SPEED


if u got modem already u may simply subscribe a p70/ p98 for 15gb /30gb

with modem package u may consider MB package but not recommended since u may easily find a better 4g/3g mifi outside and subscribe p70/p98
since both of them better than mb68/88/128

hehe may pm me for discount tongue.gif

This post has been edited by CnY Garage: Sep 9 2016, 12:51 PM
CnY Garage
post Sep 10 2016, 12:19 PM

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QUOTE(vostro78 @ Sep 10 2016, 08:58 AM)
if umobile can do credit transfer and can also transfer to postpaid...then win liao....
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hehe waiting for big game when its credit transfer really launched
CnY Garage
post Sep 11 2016, 11:47 AM

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QUOTE(MNet @ Sep 10 2016, 07:20 PM)
How to take advantage of it?
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same concept as DiGi 50% extra for birthday top up and unlimited credit transfer years ago
see how is the T&C only can decide how the game is going.

QUOTE(neozeroash @ Sep 10 2016, 09:55 PM)
guys, if using hero p98, the share member line will also benefit from unlimited youtube or not?
*
any1 here using p70/p98 shareline 50 and showing the YOUTUBE allocation @ myumobile apps or *118*7*4# ?

QUOTE(kroul2 @ Sep 11 2016, 09:44 AM)
Are you sure that is on 3G network? It's really good and reliable for your area.
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yup some area like subang is really amazing... cry.gif
CnY Garage
post Sep 11 2016, 02:16 PM

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QUOTE(neozeroash @ Sep 11 2016, 01:22 PM)
hmm.gif  ok then. can apply for different combination of shareline? for eg. p98 + share 20 + share 50?
*
yup no problem at all

got a customer P70 + share 10 + share 50 now asking about share 20

QUOTE(nexona88 @ Sep 11 2016, 01:38 PM)
The speed on 3g is quite good..
Not bad even Kelantan have good speed while in KL u get much lower doh.gifx guess it boiled down to total users using at the particular time..
*
that means fresh and nice market for umobile there now

QUOTE(ddr3 @ Sep 11 2016, 01:47 PM)
Hello all sifus here, prepaid package. the Free 2GB BASIC internet, and 1GB high speed internet, any difference between those 2?
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only speed difference eventually quite hard to fully utilized the 2gb basic internet since u are running slow speed how to finished them fast biggrin.gif

QUOTE(d3v073d_50uL @ Sep 11 2016, 02:02 PM)
On SoyaCincau's page.. they said principle line wouldn't get the Video-onz on their line..
Streaming from video site will use their quota...
Can't find the info on UMobile's site...
*
u mean the "share" line right ? tongue.gif

now waiting any users sharing with their myumobile apps or *118*7*4# of their member line see if got the video onz data
CnY Garage
post Sep 13 2016, 11:40 AM

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QUOTE(teop @ Sep 12 2016, 01:32 AM)
Is share 10 still available, don't see it on the website. Does this mean existing share 10 will be 'upgraded' to share 20 automatically?

Videonz no longer available for member line since Aug. I'm on P50
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share 10 only available for p50 and some P70 users own few if subscribe the share 10 before jan 2016

but they won't be upgraded automatically, just all of them exist together share 10 share 20 and share 50
CnY Garage
post Sep 13 2016, 02:47 PM

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QUOTE(kop2299 @ Sep 13 2016, 12:35 PM)
This means no price increase for old Share10 line and lesser benefit...no more call sharing..correct?
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share 10 always no call sharing for P70

Share 10 for P50 * do sharing free call * wrong d

now share 10 also no more sharing free call

This post has been edited by CnY Garage: Sep 13 2016, 04:30 PM
CnY Garage
post Sep 15 2016, 11:38 AM

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QUOTE(adamhzm90 @ Sep 14 2016, 02:13 PM)
tanya pun marah ke  rolleyes.gif

btw thanks
*
haha don cry

according to their website

For most partners, Video-Onz covers video streaming from partner’s app, mobile browser* and PC browser. Please refer to the table below for exceptions:
Video Service Phone PC or Laptop
App Browser*
YouTube Yes Yes Yes
HyppTV Yes Not available Yes
Viu Yes Yes Yes
iflix Yes Not available Yes
Youku Yes Yes Yes
Astro on the Go Yes Not available Yes
tonton Yes Not available Yes
Dailymotion Yes Yes Yes
Viki Yes Yes No
Crunchyroll Yes Not available No
Eros Now Yes Yes Yes
HeroTalkies Yes Yes Yes
YuppTV Yes Not available Yes
BFM Yes Yes Yes
The Edge TV Yes Yes Yes
ONFM Yes Yes No
StarLive Yes Yes Yes
Pocketimes Yes Yes Yes
Netflix Yes Not available Yes
Facebook Live Yes Yes Yes
Twitter Yes Yes Yes
* Not available for browsers that perform compression on web pages such as Opera Mini.


but still best to test it out first to double confirm

QUOTE(G_KeN @ Sep 14 2016, 08:02 PM)
hi guys, does hero p98 plan comes with contract? planning to use this on my mifi modem for short term while waiting for unifi to come supposedly by the end of this year.
*
no contract, hehe u may subscribe with me to enjoy further discout tongue.gif

QUOTE(yahoo12345 @ Sep 15 2016, 06:08 AM)
Guys im using p98 on my computer usb modem...the speed is so slow..how to make it faster? Will it be better if i use mifi device?
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video onz capped @ 1.5mbps but other function should be able to get 4g
since usb modem only attach your PC , worry that the signal is not strong enuf ( or probably only connected to 2g)
better try it with your phone @ slightly near to outdoor see if signal is stronger and speed is faster ? if yes then get a good mifi
CnY Garage
post Sep 15 2016, 12:51 PM

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QUOTE(yahoo12345 @ Sep 15 2016, 12:35 PM)
U can use any mifi rite...no necessary u mobile mifi right?
*
yup any mifi, prefer 4g 1 biggrin.gif

QUOTE(ahbenchai @ Sep 15 2016, 12:35 PM)
guise, if im using u28 postpaid plan, can i upgrade it to p50 postpaid using the same simcard and number?

thanks
*
can call 1318 only for upgrade, downgrade then need find me or premier dealer / center jo

can pay bill with me to enjoy discount too oh tongue.gif
CnY Garage
post Sep 17 2016, 03:57 PM

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QUOTE(izwanikhsan @ Sep 16 2016, 12:28 AM)
How to cancel shareline (besides going to the centre)? Can it be done online/ call to customer service/ any agent who can help? Registered shareline today for my mom's use at kampong. Turn out UMOBILE only supports 2G in her area.
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can do it by online with me (small charge) or walk in premier dealer(they charge slightly higher than me) / center (FOC)

QUOTE(lemon5969 @ Sep 16 2016, 01:06 AM)
i got my bill p98 for first month about rm165,, why many extra charge..btw what meaning free unlimited call to all networ.. is it include the fixed line eg 03, 06, 09?
and for free unlimited video streaming onz.. is it need to register or if not register is it have fee for streaming.. thanks..
*
u port your number or get a new P98

for porting, if u didn't pay any advance , first bill should be pro-rated plus 1 month advance deposit + RM 10 stamp duty...

for unlimited call = Unlimited local calls (03 05 019 016...), excluding 1800 1300 02 ...idd , MMS, SMS, Video call...
video sttreaming onz activated automatically 1 no worry

can pay bill with me to enjoy discount too ya hehe

QUOTE(legendgod @ Sep 16 2016, 02:13 PM)
just got my first u28 bill since port in.
have to say really weird and almost gave me shock
got charged rm68 total amount minus rm-28 deposit so total now i have to pay is rm40.
call them and they explain to me regarding stamp duty and bla bla.
then i notice 28 is exclude gst so kena charge rm3 + rm3 for ITEMISED BILL STATEMENT
I mean I didnt choose this also when porting in. is this their way to get extra income
*
hmm for the itemized bill RM 3 is a default option, just like Celcom is charging it @ RM 5
and sure ebilling is FOC for all telco
the stamp duty RM 10 for first bill and 6% gst should be common sense as well, but we still explain to customers who never used postpaid before to avoid misunderstanding, but unfortunately U Mobile rarely provide any training regarding all these as my 5 years experience as an umobile dealer
haha luckily u can find all answer over lyn ma tongue.gif

QUOTE(luotang @ Sep 16 2016, 04:50 PM)
Also got my first bill
they charge me two months RM 56 (Aug- 14 Sep) and (15 Sep to 14 Oct)
So means what? Does it mean that I have to always paid 1 month in advanced? I thought I am using postpaid?

Also don't know why got -RM28 in my bill
*
-RM 28 is the deposit u paid, they call it advance payment to offset your last bill when ur account is terminated / ported out

QUOTE(wtw0911 @ Sep 16 2016, 07:30 PM)
Just went to an authorised dealer in Kajang. They told me that I have to pay RM10.20 to downgrade my plan as a service charge. Is it true?

And I wanted to change my sim card to nano sim and they don't even have stock for that  doh.gif  doh.gif
The service provided by their CS is just too bad. Sometimes when I asked a same question, I will get different answer from different CS  rclxub.gif  rclxub.gif
*
normally downgrade dealer like us we do charge also

but center then should be free


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