I am an ex u mobile customer 2 months ago, so far the u mobile was okay. Location is in pj and bangsar south area. When go back to muar, the speed is decent too.
Itchy hand wanna change to maxis and now I am hooked with their speed and 4g coverage.
I am considering going back to u mobile again but really worried about their coverage recently.
Yesterday I went to atria and simply go to the u mobile shop there. I ask the staff, is it true that the network is bad recently. The guy honestly tell me yes after they introduced the p98. Lots of customer from other telco ported to u mobile and causing the congestion.
Dilemma now whether should I go back to u mobile or just stick with maxis again

stick with maxis don't make UMobile more congested

This post has been edited by nexona88: Aug 8 2016, 11:54 PM

Hahaha
Will make the final decision once the billing cycle restarted.

Okay. Do update..

Called 1318, after i hour, LTE activated. SMS LTE activation service really got problem

Goes back to Umobile

High possibility.
Anyway I am not under contract so can change anytime also.
Will feedback if I really change.

yup, at some congested area indoor network is poor recently, but still worth to try

say like he stay near ur area

yup, very annoying this issue.... and some latest ios iphone which can't set APN can't automatically getting 3g for umobile especially iphone 4 ...

hehe may contact me for discount oh

yes. it's known fact..

let say i manually connect to LTE Umobile. then it only retain for 3-5min. Does it mean I already enable LTE services on my sim or how? but the LTE bar is only like 2-3 bar. initially i assume the LTE network is not strong enough. can someone help?

whenever u able to See the LTE network during searching manually means u already activated the LTE services

just automatically jump back to 3g when not strong enuf

seems like network issue LTE simply won't disconnected after 3-5 mins usage..

u try call Customer service & see.

Did u call their CS for assistance?

haha probably we can list out here what CS can actually help and what they would advise u proceed to center / dealer =.=

what i know CS can do
by calling 1318
1. unbar line after payment
2. active LTE services
3. Upgrade ( only available for postpaid to postpaid) but also occasionally fail to proceed
4. active IDD for postpaid
5. suspend line when ur number is stolen/lost or even going oversea
6. check if ic number registered correctly or wrong 1/2 digits ( they won't let u know if ic is wrong at all)
7. check contract period / early termination penalty
8. cancel itemized bill and active ebilling ( high chance they fail to follow up)
9. active roaming for postpaid ( more than 6months usage )

what they always fail to do / ask u to call back again later
1. check terminated line outstanding and account number (better email them, normally 2 working days to get replied)
2. check if Roaming deposit when gonna refunded
3. stocks availability for devices


what they can't do
1. downgrade / prepaid to postpaid
2. unbar line if not owner calling
3. complain of poor signal / downtime


what I am not sure
1. changing credit limit
2. termination
3. cancel subscription from those "virus" RM 3/RM4/ RM5 contents
4. active roaming for postpaid (auto-debit)

i Dont know but my hotlink is behavior like this...
static but no data (the up and down arrow) suddenly one...
which cause my pokemon go intermittent

i'm travelling at jakarta now and using their prepaid service, only around RM28 (89k rupiah) for 19GB LTE data~ malaysia is really getting behind...

this is interesting...finally i got reception / data in basements and lifts.
before this using maxis everytime gg.

i believe every single t&c is stated on the website.
so afaik only thing with contract are the phone packages.

malaysia is grossly overpriced

Its well known fact that malaysia telco have one of the highest profit margin in the Asia..