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Samsung Samsung Galaxy S7 & S7 Edge OFFICIAL DISCUSSION V7, Both available in Malaysia!
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jhleo1
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Jul 13 2016, 10:19 AM
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Just sent my Samsung Galaxy S7 Edge back to Samsung Service Center. Only bought 2 months, no root. The phone go black/off getting often (almost once a day when not in used recently). During first month, off one time now getting worst. Did factory reset & it happened also without any additional app installed. Hope nothing happened.
This post has been edited by jhleo1: Jul 13 2016, 10:26 AM
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jhleo1
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Jul 13 2016, 02:28 PM
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The phone ready to collect from SC now. Was told change motherboard. Really bad luck since I was told it really rare to happen to new phone. QUOTE(jhleo1 @ Jul 13 2016, 10:19 AM) Just sent my Samsung Galaxy S7 Edge back to Samsung Service Center. Only bought 2 months, no root. The phone go black/off getting often (almost once a day when not in used recently). During first month, off one time now getting worst. Did factory reset & it happened also without any additional app installed. Hope nothing happened.
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jhleo1
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Jul 13 2016, 03:49 PM
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The phone not totally dead but need to force start. After restart all back to normal. Therefore all contents still able to backup. When using the phone for all kind of tasks (many apps opened), very smooth, no hang at all. It only happened when the phone not in use. Funny right? I will go upgrade to additional 1 year warranty at RM80 (offer end by July 2017, usually RM99) now on top of the existing 1 year later. QUOTE(camron @ Jul 13 2016, 03:27 PM) as long as it's still under warranty and dont have to fork out single cents. Therefore not that bad. only bad luck if you didnt save all your contents before your phone dead. This post has been edited by jhleo1: Jul 13 2016, 03:53 PM
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jhleo1
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Jul 13 2016, 04:19 PM
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For me ok since I go to SC to collect back my hp.  Better buy additional warranty. QUOTE(Eoma @ Jul 13 2016, 04:06 PM) Have to go to SC ? Feel like getting additional warranty too.
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jhleo1
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Jul 13 2016, 04:25 PM
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Ya weird thing. Thought battery issue since the SC technician suspected early but end up motherboard. Well reasonable not to cover battery since it capacity will be decrease over the time. Buy additional warranty just to some parts which can cost more than thousand to repair. Once again, hope no more issue. Never thought it happened to this high end model. QUOTE(camron @ Jul 13 2016, 04:11 PM) wow... really weird thing happened to you. Anyway glad that able to back up everything. especially contacts and whatsapp... but if you have google account these two things are easy to get back. Yeah get the additional 1 year warranty but battery not cover... yeah have to go back to Samsung SC. it's worth it. Until 18th July.
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jhleo1
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Jul 13 2016, 04:47 PM
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Haha thought can get new set but at the end it can be replaced. Who know once internal parts open, worry another problem may surface too.  QUOTE(camron @ Jul 13 2016, 04:31 PM) hehe... it happened to my wife's iphone 6 too.. at the end replaced one new phone.. so kinda not that surprised that on this phone too... mass production for sure there's 1 - 10 units have problem and you are the lucky one.. 
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jhleo1
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Jul 13 2016, 05:03 PM
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Cracked screen included your boss? I assumed it is own fault and no warranty cover. How much the screen repair? QUOTE(camron @ Jul 13 2016, 04:53 PM) dont worry about samsung SC services. I guess most of the user here cracked & changed their screen so far so good no complaint from them. My boss's s7 edge also claimed the screen.
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jhleo1
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Jul 21 2016, 09:33 AM
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Maybe clone unit. Lol QUOTE(jerryhean @ Jul 21 2016, 07:49 AM) Maybe. China version launched ahead of official. 
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jhleo1
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Jul 26 2016, 11:19 AM
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Yes RM80 (offer price) to extend.... worth.... QUOTE(RedDevils88 @ Jul 26 2016, 10:53 AM) July security patch, it was available earlier this month. anyone purchased samsung's smart warranty to extend the warranty for 1 more year?
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jhleo1
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Jul 26 2016, 11:38 AM
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You call Samsung Malaysia to find out. Maybe end. After promotion, RM99.... still worth. http://www.soyacincau.com/2016/06/01/exten...smart-warranty/http://www.samsung.com/my/support/smartwarranty/QUOTE(RedDevils88 @ Jul 26 2016, 11:24 AM) that price is still available? This post has been edited by jhleo1: Jul 26 2016, 11:39 AM
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jhleo1
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Jul 26 2016, 01:28 PM
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Ya especially S7 Edge motherboard.... not cheap. I already replace the motherboard in less than a month phone due to phone auto shutdown when not in use. QUOTE(nexona88 @ Jul 26 2016, 12:05 PM) Yes really worth to buy the warranty.. This post has been edited by jhleo1: Jul 26 2016, 01:29 PM
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jhleo1
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Jul 26 2016, 02:34 PM
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If samsung malaysia easily RM1K++, if 3rd party can be less than RM1K. Well wont be cheap. QUOTE(nexona88 @ Jul 26 2016, 01:49 PM) How much is the cost if we were to pay??
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jhleo1
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Jul 26 2016, 02:46 PM
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Motherboard woh..... if too cheap then the phone won't sell at RM3k. Lol QUOTE(nexona88 @ Jul 26 2016, 02:40 PM) Wow quite expensive huh 
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jhleo1
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Jul 26 2016, 03:56 PM
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Edge screan cost another RM1k+++ plus other parts all add up to RM3k. Lol I found out one thing is that after replace the motherboard the fingerprint scan almost 100% able to unlock phone. Before replace, fingerprint to unlock always fail me. QUOTE(latte36 @ Jul 26 2016, 03:39 PM) I thought its exp cuz of the edge screen  This post has been edited by jhleo1: Jul 26 2016, 03:59 PM
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jhleo1
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Jul 26 2016, 04:53 PM
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If you manage to install in Australia then how to link to Malaysia Bank since Samsung Pay not yet official launch and incorporate to any Malaysia Banks? QUOTE(anwa @ Jul 26 2016, 04:38 PM) I'm traveling to Australia etc which have Samsung Pay, how do I go about it then, any idea? Install the app when in Australia? This post has been edited by jhleo1: Jul 26 2016, 04:55 PM
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jhleo1
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Jul 26 2016, 05:24 PM
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What much your actual paid for this so called S7 that you ordered? Sometime Gemfive invoice showed full amount without rebate. If RM2,599 for S7 then it really over charged or u accidentally order wrongly. QUOTE(AstonCheah @ Jul 26 2016, 05:06 PM) guys, ordered s7 from gemfive just received the item, saw the box that it was s7 EDGE i received. i went to my nearer samsung service center immediately to verify, they confirm that this is an original s7 edge. i called the seller few times to report, but nobody answered. so i am thinking of selling it and rebuy s7. it's still fully sealed, and have been verified by samsung service staff, that this is an original set. anyone interested can pm me or whatsapp 0124607213
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jhleo1
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Jul 26 2016, 05:34 PM
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Only one S7 sell in Gemfive at the moment when I search. It is by AZMMOBILE. But IF mistaken give S7 edge to you, you shall take cos you untung. Lol QUOTE(AstonCheah @ Jul 26 2016, 05:30 PM) This post has been edited by jhleo1: Jul 26 2016, 05:36 PM
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jhleo1
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Jul 26 2016, 05:39 PM
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No worry..... I believe at this price with free gift..... very fast can sell... QUOTE(AstonCheah @ Jul 26 2016, 05:36 PM) if i want s7e, i would have bought it during its launch. the size is too big for me. that's why i go for s7. and i dont like the dual curve. 
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jhleo1
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Jul 29 2016, 12:03 PM
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Sound loud meant made in UK? If you have registered ur units in SME, no issue. QUOTE(zhiwee0645 @ Jul 29 2016, 10:41 AM) s7 edge selling in malaysia usually made in UK? or maybe i get a fake unit? Because the sound is so loud when i press and everyone looking at me... feel so embarassing
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jhleo1
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Aug 3 2016, 02:23 PM
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But still..... wont guarantee it won't break as easy as S7 Edge which come only Gorilla Glass 4. QUOTE(-cmi- @ Aug 3 2016, 12:08 PM)
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