I was on Asus online chat just now because I have a problem with my Zenfone 3 5.2in. The problem was that the camera app will start by itself, it started 4 times while I was with Asus online chat. Since i brought the Zenfone 3 the camera app has started by itself many times. I wonder if i did press the camera app shortcut key without realising it, so I asked Asus chat if there is a camera app shortcut key.

He did some checking and told me to walk in to the nearest service centre to downgrade my Zenfone 3 OS (Marshmallow 6.0). He said that this is because a lot of users have reported bugs affecting their phone. My Zenfone 3 is android 6.0.1 and I am very sure that the OS that came with the phone is 6.0.

I asked him which version the downgrade will be, he told me to check with the technician at the service centre.

So have any of you Asus Zenfone 3 owners came across such advise, to downgrade the OS that came with the phone to a lower version? So is Asus releasing their Zenfone 3 with a buggy OS?