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Acer Switch Alpha 12 Thread v1, Gone with Alpha, now Switch 3, 5 & 7.
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thirumaran
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Sep 14 2017, 10:24 PM
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QUOTE(tzh2001 @ Sep 12 2017, 08:05 AM) after i tried for 1 week, the only complain was the power button why have to press so many second to back from sleep  from sleep, just need to press once. from shutdown (off), need to press 5 seconds
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thirumaran
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Nov 2 2017, 04:53 PM
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QUOTE(iSean @ Nov 1 2017, 05:56 PM)  If anyone intend to replace your broken Acer Switch Alpha 12 charger, can try purchasing Lite-On Technology's Model PA-1450-26. < 500g I've replaced mine for <RM 40  I was quoted RM 100 by the people over at Acer AMA tho :/ You can also get a compatible USB-C charger (more convenient I think)
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thirumaran
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Aug 4 2018, 06:53 PM
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Any idea if screen burn is covered by Acer Warranty? I bought mine with 3 years Acer Extended Warranty
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thirumaran
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Aug 4 2018, 08:08 PM
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QUOTE(iSean @ Aug 4 2018, 07:45 PM) Just bring to highpoint and ask and order the replacement part if they allow. Screen burn in as in white spots on the screen? In full R/G/B Background . Mine had a similar case. But didn't RMA. Gotten 2 units. All screen burn in after a few weeks of use. It is very noticeable in all recent display panels. Seems like bad lamination. Also screen is mounted with motherboard. Hopefully your technician is skillful to do the repair. Complaint for replacement battery as well. Wow, tks for the quick reply. Yes, white spots, appeared after two years. Other than that, no issues. Based on ur comments, maybe i should just live with it
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thirumaran
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Nov 4 2018, 04:34 PM
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Friend of mine sent her unit for warranty recently. The glue holding the screen was giving way and the keyboard wont hold on to the magnetic part of the screen.
Turns out the battery had expanded inside. Extended warranty does not cover the battery, but because the battery was causing other issues, they replaced the battery foc
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thirumaran
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Nov 15 2018, 06:26 PM
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QUOTE(iSean @ Nov 15 2018, 04:48 PM) well did she paid for other issues ? No. All covered
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thirumaran
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Jan 24 2019, 09:01 AM
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QUOTE(thirumaran @ Nov 4 2018, 04:34 PM) Friend of mine sent her unit for warranty recently. The glue holding the screen was giving way and the keyboard wont hold on to the magnetic part of the screen. Turns out the battery had expanded inside. Extended warranty does not cover the battery, but because the battery was causing other issues, they replaced the battery foc Guys, just a word of caution on this model. Both my friend (i5) and my unit (i3), the battery inside expanded causing the screen to pop out after roughly 2 years. Luckily we both have 3 years warranty This post has been edited by thirumaran: Jan 24 2019, 09:01 AM
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thirumaran
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Mar 21 2019, 08:04 PM
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QUOTE(yltan @ Mar 21 2019, 05:12 PM) I had the same issue with the bloated battery that affecting the screen to pop out. Sent to service center and later they confirmed is the battery problem. They initially wanted to charge me for the replacement of the battery since the battery only cover 1 year warranty even though I bought the extended 3 years warranty. However, I highlighted your friend case and they replaced it FOC for me. Thank you for sharing and thank you the service center for the replacement.  teh tarik on you
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