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> Do maxis provide change from micro sim to nano sim, FOC? Maxis one plan user

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EugeneLai
post Dec 7 2016, 04:21 PM

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QUOTE(nexona88 @ Dec 7 2016, 04:18 PM)
u went to Maxis center?

or their "exclusive partners"??  hmm.gif  hmm.gif
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Maxis center. Maybe I'm not One Club member.
nexona88
post Dec 7 2016, 04:26 PM

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QUOTE(EugeneLai @ Dec 7 2016, 04:21 PM)
Maxis center. Maybe I'm not One Club member.
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well I not sure about that..

long time didn't change sim biggrin.gif

maybe wym6977 can give reply if he One Club member, thus change sim FOC hmm.gif
HippyTony
post Dec 8 2016, 09:21 AM

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SIM card replacement is free at Maxis centre including Hotlink SIM card. Just changed my wife's. If you go to the Maxis dealers they will charge u RM10.
nexona88
post Dec 8 2016, 04:03 PM

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QUOTE(EugeneLai @ Dec 7 2016, 04:21 PM)
Maxis center. Maybe I'm not One Club member.
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forgot to ask..

which Maxis center u went??
wil-i-am
post Dec 8 2016, 04:12 PM

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QUOTE(HippyTony @ Dec 8 2016, 09:21 AM)
SIM card replacement is free at Maxis centre including Hotlink SIM card. Just changed my wife's. If you go to the Maxis dealers they will charge u RM10.
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Thanks for the heads up
EugeneLai
post Dec 8 2016, 06:31 PM

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QUOTE(nexona88 @ Dec 8 2016, 04:03 PM)
forgot to ask..

which Maxis center u went??
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Seremban Jalan Pasar
nexona88
post Dec 8 2016, 06:35 PM

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QUOTE(EugeneLai @ Dec 8 2016, 06:31 PM)
Seremban Jalan Pasar
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hmm then u should not have been charged wor..

I suggest u make report to Maxis CS

Maxis please clarify. Thanks icon_rolleyes.gif

This post has been edited by nexona88: Dec 8 2016, 06:35 PM
Maxis
post Dec 9 2016, 03:39 PM

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QUOTE(nexona88 @ Dec 8 2016, 06:35 PM)
hmm then u should not have been charged wor..

I suggest u make report to Maxis CS

Maxis please clarify. Thanks  icon_rolleyes.gif
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Hi nexona88,

You may walk into any or our Maxis Centre. At the same time, if you upgrade to LTE SIM card fir the first time, it is free of charge

Thank you
nexona88
post Dec 9 2016, 03:44 PM

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QUOTE(Maxis @ Dec 9 2016, 03:39 PM)
Hi nexona88,

You may walk into any or our Maxis Centre. At the same time, if you upgrade to LTE SIM card fir the first time, it is free of charge

Thank you
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current using LTE sim card, but if damage or faulty. need to pay rm10? hmm.gif
Maxis
post Dec 9 2016, 04:12 PM

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QUOTE(nexona88 @ Dec 9 2016, 03:44 PM)
current using LTE sim card, but if damage or faulty. need to pay rm10?  hmm.gif
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Hi nexona88,

If it is damage or lost, customer would not need to pay RM10 when they are getting a new SIM at Maxis Centre

Thank you
HippyTony
post Dec 9 2016, 07:55 PM

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It would save a lot of hassle if Maxis gives out 3 in 1 SIM card whenever customers walk in for replacement.
wil-i-am
post Dec 9 2016, 10:03 PM

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QUOTE(HippyTony @ Dec 9 2016, 07:55 PM)
It would save a lot of hassle if Maxis gives out 3 in 1 SIM card whenever customers walk in for replacement.
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Gud idea
Hopefully Maxis listen to us
nexona88
post Dec 9 2016, 11:20 PM

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QUOTE(HippyTony @ Dec 9 2016, 07:55 PM)
It would save a lot of hassle if Maxis gives out 3 in 1 SIM card whenever customers walk in for replacement.
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eh I thought Maxis already introduce 3 in 1 Sim hmm.gif
HippyTony
post Dec 10 2016, 11:18 AM

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QUOTE(nexona88 @ Dec 9 2016, 11:20 PM)
eh I thought Maxis already introduce 3 in 1 SimĀ  hmm.gif
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Not all the time, Maxis asked my wife to upgrade her phone SIM card (micro card) they replaced it with standard micro card, one year down the line my wife's phone kaput, new phone (nano card) this time Maxis replaced it with 3-1 SIM card. So had they given her the 3-1 card when they asked to upgrade then, we did not have to visit Maxis centre again for another replacement and cost savings for them and us.

Even my own phone (nano card) is not a 3-1 card. With a 3-1 card it is very useful especially when any of the phones break down we can always use the old phone as a backup. Perhaps Maxsi wanted to use up all the old stocks before introducing the 3-1 cards.

This post has been edited by HippyTony: Dec 10 2016, 11:20 AM
nexona88
post Dec 10 2016, 12:16 PM

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QUOTE(HippyTony @ Dec 10 2016, 11:18 AM)
Not all the time, Maxis asked my wife to upgrade her phone SIM card (micro card) they replaced it with standard micro card, one year down the line my wife's phone kaput, new phone (nano card) this time Maxis replaced it with 3-1 SIM card. So had they given her the 3-1 card when they asked to upgrade then, we did not have to visit Maxis centre again for another replacement and cost savings for them and us.

Even my own phone (nano card) is not a 3-1 card. With a 3-1 card it is very useful especially when any of the phones break down we can always use the old phone as a backup. Perhaps Maxsi wanted to use up all the old stocks before introducing the 3-1 cards.
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Well friend of mine did change sim card few month back. Was given 3 in 1 sim.. But need to pay rm10 as he went to exclusive partner outlet blush.gif
Velocity
post Dec 13 2016, 09:28 PM

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QUOTE(HolySatan @ May 28 2016, 01:27 PM)
hotlink prepaid kena bayar rm5 tapi dapat rm5 reload ticket..
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hotlink is RM10. I change before must pay cash
westlife
post Dec 14 2016, 10:38 PM

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QUOTE(HippyTony @ Dec 9 2016, 07:55 PM)
It would save a lot of hassle if Maxis gives out 3 in 1 SIM card whenever customers walk in for replacement.
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It is already 3 in 1. I ported over to maxis less than one mth ago.
alicexyrhox
post Feb 18 2017, 01:42 AM

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QUOTE(wym6977 @ Dec 4 2016, 10:51 PM)
Went to Maxis center (E-Curve, PJ) changed from micro to nano sim, it is foc. Sim owner need to be there to show IC. New sim given on the spot.
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I got a new IC, does Maxis still need to see my old IC?
Maxis
post Feb 18 2017, 03:03 PM

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QUOTE(alicexyrhox @ Feb 18 2017, 01:42 AM)
I got a new IC, does Maxis still need to see my old IC?
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Hi alicexyrhox,

In your new MyKAD, it should stated your old IC number at the back. Hence, old IC is not required.

Thank you
melody0107
post Feb 24 2017, 12:09 PM

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i have changed my simcard last month in maxis centre. the staff didn't even tell me that there is any charges for sim replacement. suddenly charge the fee to my statement. feeling got cheated.

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