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> Do maxis provide change from micro sim to nano sim, FOC? Maxis one plan user

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TSDota9911
post May 15 2016, 09:56 PM, updated 5y ago

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Can i change micro sim to nano sim free of charge at maxis center?
2feidei
post May 15 2016, 10:11 PM

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Depends...
matrix88
post May 15 2016, 10:15 PM

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u need to pay. they will charge into bill
MilesAndMore
post May 15 2016, 10:55 PM

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Free only if you're a MaxisONE Club customer I believe.
Netto Hikari
post May 16 2016, 02:10 AM

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u r allowed to change once a year. its FOC.
TSDota9911
post May 16 2016, 08:54 AM

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Never change my sim card for few years dy plus im a maxis one customer, old customer for 7 years, not sure they will change it for free or not
dreamthief
post May 16 2016, 11:42 AM

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QUOTE(Dota9911 @ May 15 2016, 09:56 PM)
Can i change micro sim to nano sim free of charge at maxis center?
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it's free. enough said.
nexona88
post May 16 2016, 01:12 PM

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QUOTE(Dota9911 @ May 16 2016, 08:54 AM)
Never change my sim card for few years dy plus im a maxis one customer,  old customer for 7 years,  not sure they will change it for free or not
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guess it's free
TSDota9911
post May 16 2016, 10:13 PM

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Today i go ask at maxis exclusive center at the mines, they will charge, i guess i just cut it,


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Maxis
post May 18 2016, 03:33 PM

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QUOTE(Dota9911 @ May 16 2016, 10:13 PM)
Today i go ask at maxis exclusive center at the mines,  they will charge,  i guess i just cut it, 
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Hi,

We not encourage customer to cut the SIM card cos it will affect the phone signal & usage.
Pls PM your details and we'll see what we can assist you with a new SIM card.

TQ
HolySatan
post May 28 2016, 01:27 PM

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hotlink prepaid kena bayar rm5 tapi dapat rm5 reload ticket..
badai
post Jun 15 2016, 12:15 PM

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few years back when i change from mini to micro, they said will charge RM25 if not mistaken. then i got SMS asking me to rate the service and i give max rate because the guy was nice and i got reply (must be automated) my charge was waived because i gave good feedback.

last 2 weeks my phone was stolen and go to maxis partner and they replace it for free. and this time that guy is not nice.
WahBiang
post Jun 30 2016, 12:14 AM

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QUOTE(Maxis @ May 18 2016, 03:33 PM)
Hi,

We not encourage customer to cut the SIM card cos it will affect the phone signal & usage.
Pls PM your details and we'll see what we can assist you with a new SIM card.

TQ
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So where can I do this for my Hotlink sim card near KL area??

QUOTE(HolySatan @ May 28 2016, 01:27 PM)
hotlink prepaid kena bayar rm5 tapi dapat rm5 reload ticket..
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Really?? Just go to center do it?
kurtkob78
post Jul 11 2016, 03:09 PM

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i change to nano they charge rm10. before this free. got the terms saying need to pay?
guysmiley
post Jul 11 2016, 03:12 PM

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QUOTE(kurtkob78 @ Jul 11 2016, 03:09 PM)
i change to nano they charge rm10. before this free. got the terms saying need to pay?
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yep. can find in their website. but i once changed to nano to at ly center but they didnt charge me.
wym6977
post Dec 4 2016, 10:51 PM

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Went to Maxis center (E-Curve, PJ) changed from micro to nano sim, it is foc. Sim owner need to be there to show IC. New sim given on the spot.
andrekua2
post Dec 5 2016, 11:46 PM

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QUOTE(Maxis @ May 18 2016, 03:33 PM)
Hi,

We not encourage customer to cut the SIM card cos it will affect the phone signal & usage.
Pls PM your details and we'll see what we can assist you with a new SIM card.

TQ
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LOL

Same reply I got 3 years back. They are the one who advised me to change sim because I complained 3G speed was crawling. They even charged me but at the end, same result. I ported out to Digi and then Celcom. I only ported into Maxis again after 3 years and yet still this answer. Definitely disappointing. If you think it really it not recommended, why not proposed your upper management to consider giving it free? After all, one sim can't be costing RM25 is it?
nexona88
post Dec 6 2016, 01:06 AM

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QUOTE(wym6977 @ Dec 4 2016, 10:51 PM)
Went to Maxis center (E-Curve, PJ) changed from micro to nano sim, it is foc. Sim owner need to be there to show IC. New sim given on the spot.
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Glad to know it's still foc..
And yeah, change sim u get on the spot..
But activation take time.. Around 30mins blush.gif
EugeneLai
post Dec 7 2016, 04:09 PM

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QUOTE(nexona88 @ Dec 6 2016, 01:06 AM)
Glad to know it's still foc..
And yeah, change sim u get on the spot..
But activation take time.. Around 30mins blush.gif
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Sadly. Kena charged RM10 to change SIM. Another SIM I just cut and good to go (so far for 1 year even ter-cut triangle shape)
nexona88
post Dec 7 2016, 04:18 PM

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QUOTE(EugeneLai @ Dec 7 2016, 04:09 PM)
Sadly. Kena charged RM10 to change SIM. Another SIM I just cut and good to go (so far for 1 year even ter-cut triangle shape)
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u went to Maxis center?

or their "exclusive partners"?? hmm.gif hmm.gif

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