QUOTE(munlok30 @ Jul 14 2016, 06:16 PM)
Want to ask about lazada return .
Just receive my keyboard from lazada express today .
And I found that the keyboard is not suit me .
So I would like to return it LOL .
Did you think I able to return the keyboard ?
The box is not broken , but the seal is open in order to test our the keybroad LOL .
Seal broken should be nvm right ?
just share my experience three years ago with lazada.
I bought a external hardisk hub(rm50). when I receive the item, I find that the external hardisk is not detected by using the hub.
then I fill in the return form to ask the replacement. the courier I use from Sarawak to kl is rm30. lazada pay it after I submit the shipping cost(don't need receipt).
the second replacement come and it also cannot detect my hardisk. I am angry about this and ask for refund. then I send back the hub and lazada bank in again the shipping cost rm30 to me.
Finally, lazada do the full refund rm50 to my credit card again.
Lazada will pay u and don't worry. need some times only. just fill in the form and tell them the item cannot use. that all.