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iTunes 7.0.2 : Unable to connect to Update server, Windows Version
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TSpreducer
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Jan 8 2007, 03:08 PM, updated 19y ago
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hey guys,
im badly need help. my itunes doesnt want to connect to the server. i cant update or restore my ipod.
Connection attempt to Apple web site was unsuccessful. The network connection was reset. Connection attempt to iTunes Store was unsuccessful. The network connection timed out. Secure connection attempt to iTunes Store was successful
help me pls !!
This post has been edited by preducer: Jan 8 2007, 10:16 PM
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artfiq14
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Jan 8 2007, 05:02 PM
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Getting Started

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me too.im trying to restore my ipod using itunes7 and it says the network is not working etc. mac user
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TSpreducer
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Jan 8 2007, 10:06 PM
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just tried to restore on mac, unable to connect to server. same prob
can someone check is the server down ? can music store be assess ?
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OKLY
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Jan 8 2007, 10:08 PM
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The Penguin Vader
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Most probably the problem is caused by this.
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TSpreducer
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Jan 8 2007, 10:10 PM
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i was thinking that could be the problem but the speed is getting better. is there any other way to restore without using itunes ?
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LittleGhost
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Jan 8 2007, 10:11 PM
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YEAH RIGHT
Finally someone created a thread about this.
I'm in the same boat as you all.
Anyone knows if i should send it to Apple Warranty Centre?
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OKLY
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Jan 8 2007, 10:29 PM
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The Penguin Vader
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QUOTE(preducer @ Jan 8 2007, 10:10 PM) i was thinking that could be the problem but the speed is getting better. is there any other way to restore without using itunes ? Pinging www.apple.com.akadns.net [17.254.0.91] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 17.254.0.91: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), No connection at all to Apple's server from my connection.
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The Scourge
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Jan 8 2007, 11:11 PM
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Yup, Gracenote CDDB also won't connect/update tracks.....
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oneeleven
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Jan 9 2007, 11:26 PM
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QUOTE(The Scourge @ Jan 8 2007, 11:11 PM) Yup, Gracenote CDDB also won't connect/update tracks..... Finally found some ppl discussing same problem... I'm a bit of n00b at this, will Yamipod or some other software work and do the same thing? Bummer that other web stuff getting back to normal except for iTunes. What's happened to Apple support? 111
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rhesusv
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Jan 9 2007, 11:31 PM
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Getting Started

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act you can use the itunes CD provided by Apple when you 1st bought yr ipod. It should help you restore yr ipod to the factory settings.
but if still tak boleh , then jsut sent it to any mac shops . that time when i messed with my IPod , i couldn't do anything at all. neither my comp nor my itunes is detecting it , no choice so have to send it in. i dunno wat they did , but i got a functioning ipod after that.
This post has been edited by rhesusv: Jan 9 2007, 11:33 PM
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tinkerbel
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Jan 9 2007, 11:32 PM
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Fanaddict!
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All Apple support on standby at MacWorld 2007
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TSpreducer
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Jan 10 2007, 10:56 AM
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my ipod is 5.5g so it doesnt come with cd and cant use ipod updater. need to use itunes
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siawgu
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Jan 10 2007, 11:34 AM
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i also one of the victim kenot connect to iTunes Store
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OKLY
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Jan 10 2007, 02:31 PM
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The Penguin Vader
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Pinging www.apple.com.akadns.net [17.254.0.91] with 32 bytes of data:
Request timed out. Request timed out. Request timed out. Request timed out.
Ping statistics for 17.254.0.91: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Still unable to connect.
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LittleGhost
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Jan 10 2007, 04:32 PM
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i was able to ping the site but still updating firmware through the ipod did not work.
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babyk
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Jan 10 2007, 04:43 PM
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i have no problems on updating it
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LittleGhost
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Jan 10 2007, 04:46 PM
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something's definitely wrong with Itunes.
The latest firmware for the 5Gs should be 1.2.1 right? The Update button is disabled on my PC and it Itunes reports that the current 1.1.2 firmware i have right now is the latest.
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babyk
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Jan 10 2007, 04:48 PM
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hehe...come out and we update on the spot at E-Gate
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oneeleven
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Jan 10 2007, 06:38 PM
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QUOTE(babyk @ Jan 10 2007, 04:48 PM) hehe...come out and we update on the spot at E-Gate  OK, so pls explain, where/what's that? What's it cost? Many of us are saying, there was no problem with the iTunes we already were using before the earthquake. The web functions stopped working. Will reinstallation from CD solve it? 111
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LittleGhost
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Jan 10 2007, 06:46 PM
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okay, i found a way to update/restore the firmware to the latest version (1.2.1) instead of the old one without itunes for the 5G and 5.5G enhanced models. First, download the appropriate firmware from this site http://www.felixbruns.de/iPod/firmware/the downloaded file has an .ipsw extension. It is actually a zip file, change the extension to .zip and extract the contents. Afterwards, change the firmware file's extension to .bin Next, download ipodwizard from sourceforge, and then proceed to restoring /updating the ipod's firmware using the .bin file.
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