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 want to upgrade my HP laptop

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TSGrammar Police
post May 4 2016, 06:40 PM, updated 8y ago

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I want to upgrade my ram to 8GB and add an SSD. I dont even know if i have empty slots for that, but is it better for me to get the upgrade done by HP official store ? or would it make little difference if i go to any computer store and let them help me do the upgrading?
Mr.7
post May 4 2016, 07:50 PM

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Usually laptop has only one slot for ram if i'm not mistaken. Does your laptop have warranty left? It will be better to take to technicians for the upgrade as some laptops need to remove quite a number of things before the ram slot can be reached.
horns
post May 4 2016, 11:56 PM

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QUOTE(Grammar Police @ May 4 2016, 06:40 PM)
I want to upgrade my ram to 8GB and add an SSD. I dont even know if i have empty slots for that, but is it better for me to get the upgrade done by HP official store ? or would it make little difference if i go to any computer store and let them help me do the upgrading?
*
if it's still under warranty, it's better to just send to authorized hp shops/service center and ask for help. if it's not, any computer shops can help you with that.

QUOTE(Mr.7 @ May 4 2016, 07:50 PM)
Usually laptop has only one slot for ram if i'm not mistaken. Does your laptop have warranty left? It will be better to take to technicians for the upgrade as some laptops need to remove quite a number of things before the ram slot can be reached.
*
well a lot of laptops have 2 to 4 ram slots, depending on specs.
Netto Hikari
post May 5 2016, 10:14 AM

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QUOTE(Grammar Police @ May 4 2016, 06:40 PM)
I want to upgrade my ram to 8GB and add an SSD. I dont even know if i have empty slots for that, but is it better for me to get the upgrade done by HP official store ? or would it make little difference if i go to any computer store and let them help me do the upgrading?
*
give me yor product number, i can check for u. btw, hp no longer has physical service center since last year dec.
GnomeMage
post May 5 2016, 12:56 PM

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QUOTE(Netto Hikari @ May 5 2016, 10:14 AM)
give me yor product number, i can check for u. btw, hp no longer has physical service center since last year dec.
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midvalley kan ada.
Netto Hikari
post May 5 2016, 04:54 PM

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QUOTE(GnomeMage @ May 5 2016, 12:56 PM)
midvalley kan ada.
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nope. midvalley is just ACP (authorized collection/drop-off point). now hp is practicing onsite support for both consumer and commercial products, similar to dell.

last time used to be at hp tower damansara height.

http://support.hp.com/my-en/document/c02986448
GnomeMage
post May 5 2016, 05:00 PM

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QUOTE(Netto Hikari @ May 5 2016, 04:54 PM)
nope. midvalley is just ACP (authorized collection/drop-off point). now hp is practicing onsite support for both consumer and commercial products, similar to dell.

last time used to be at hp tower damansara height.

http://support.hp.com/my-en/document/c02986448
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if anything need the technician to have contact with the said product then how?
Netto Hikari
post May 5 2016, 05:23 PM

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QUOTE(GnomeMage @ May 5 2016, 05:00 PM)
if anything need the technician to have contact with the said product then how?
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the technician will go onsite after preliminary troubleshooting is done by L1 call support/online support.

for those that dont have onsite support, just drop yor unit at any ACP, they will send to HP authorised partner to repair.

make sure to enquire on the labour charge especially for those out-of-warranty unit.

This post has been edited by Netto Hikari: May 5 2016, 05:26 PM
TSGrammar Police
post May 5 2016, 06:50 PM

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QUOTE(Netto Hikari @ May 5 2016, 10:14 AM)
give me yor product number, i can check for u. btw, hp no longer has physical service center since last year dec.
*
hp pavilion p15 242tx
Netto Hikari
post May 6 2016, 12:33 AM

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QUOTE(Grammar Police @ May 5 2016, 06:50 PM)
hp pavilion p15 242tx
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fuuu.....this is not a diy friendly laptop for upgrading hdd/ssd & ram. it has 2 slots, but u need to disassemble the whole motherboard in order to get to the ram slot rclxub.gif rclxub.gif


Mr.7
post May 6 2016, 12:35 AM

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fixed

This post has been edited by Mr.7: May 6 2016, 12:36 AM
TSGrammar Police
post May 6 2016, 10:17 PM

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QUOTE(Netto Hikari @ May 6 2016, 12:33 AM)
fuuu.....this is not a diy friendly laptop for upgrading hdd/ssd & ram. it has 2 slots, but u need to disassemble the whole motherboard in order to get to the ram slot  rclxub.gif  rclxub.gif


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thats why i am letting the hp guys do it
Netto Hikari
post May 6 2016, 11:48 PM

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QUOTE(Grammar Police @ May 6 2016, 10:17 PM)
thats why i am letting the hp guys do it
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hp will charge u a premium to do it. if u wan, u can pm me, we can meet up in lowyat and i do it for u. of coz, the parts u can just buy on the spot at lowyat. im ex-hp technician that used to base in hp tower.
TSGrammar Police
post May 7 2016, 12:15 PM

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QUOTE(Netto Hikari @ May 6 2016, 11:48 PM)
hp will charge u a premium to do it. if u wan, u can pm me, we can meet up in lowyat and i do it for u. of coz, the parts u can just buy on the spot at lowyat. im ex-hp technician that used to base in hp tower.
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my laptop still has warranty. if i let u do it i will lose the warranty wouldnt it?
Netto Hikari
post May 7 2016, 01:17 PM

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QUOTE(Grammar Police @ May 7 2016, 12:15 PM)
my laptop still has warranty. if i let u do it i will lose the warranty wouldnt it?
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not a problem though, HP warranty not that strict and there is no warranty sticker that would void it. i would suggest adding ram for now will be sufficient, change yor hdd after warranty expired will be better.
they will void if there is water mark or physical damage to the unit only.

be sure to create hp recovery media to restore yor windows to the new ssd in the future.

 

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