XXXXXXX & Greenfone = Big LIAR !, PLEASE HELP ME TO SPREAD THIS OUT~~~~ 
Apr 29 2016, 11:46 AM
QUOTE(imperialrealcs @ Apr 29 2016, 09:59 AM)
i had a bone with gemfive as well.
i bought a tv before my wedding in feb 2 weeks earlier before actual day.
first week x sampai they said merchant lambat. second week x sampai they blame merchant no stock (senheng). then i also sien adi so i proceed with my wedding without the tv which is not a big problem but it suppose to cover the bad paint on the wall lol.
so after wedding setel 1 week after i call them again they said they will get back to me and they didnt. then i email them and a person name karfai said still under investivation with their merchant. few days later i email ask for update they said escalated to their purchasing department bla bla bla.
cut story short, i only got my unit on early april. after all the scolding etc it really not worth it
Senheng is a horrible merchant on Gemfive. They don't seem to bother to fulfill their orders on Gemfive. Why do you list your items for sale there if you are not going to bother to deliver them?i bought a tv before my wedding in feb 2 weeks earlier before actual day.
first week x sampai they said merchant lambat. second week x sampai they blame merchant no stock (senheng). then i also sien adi so i proceed with my wedding without the tv which is not a big problem but it suppose to cover the bad paint on the wall lol.
so after wedding setel 1 week after i call them again they said they will get back to me and they didnt. then i email them and a person name karfai said still under investivation with their merchant. few days later i email ask for update they said escalated to their purchasing department bla bla bla.
cut story short, i only got my unit on early april. after all the scolding etc it really not worth it
I ordered a S7 Edge earlier from Senheng through Gemfive. Was told delivery takes up to 14 working days. After waiting 2 and half weeks, I gave up and cancel order. By then, I could get cheaper from elsewhere. After a lot email/Facebook complaints, they finally confirm my refund is in process. And apparently they need 14-19 working days to complete refund. That's like one month. I'm still waiting for my refund.
Gemfive services all round is very poor. Only thing good about them is they give out a lot of discount voucher.
Now I will only buy from gemfive if I can liaise with seller, i.e. find out who is the seller, contact seller, confirm when they can deliver and all that. Then only make order on Gemfive.
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