Just came from aeonbig sri petaling. Yes they run out of promotion vouchers but customer service asked us to write down receipt numbers and amt spent, and contact, they will be in touch later.

I get the same questions again and again, which i couldn't answer, then had to call back again for another set of questions. Next time when you get through, ask them for the answers then note down yourself. Other questions like emergency contact.....I couldn't remember this one My office number changed and i couldn't recall my last office number, nowadays who use office numbers?

They have an inhouse IT team, which is not that great. I call in almost 6 months in a year to get my statement. Even portal doesnt show my statement. Bear with it.

[quote=aneip,Dec 13 2017, 10:35 AM]
Oo.. can ask for answer? They ask my office address.. I change job 3 time within this 2 year.. Forgot already which 1.. Last time they ask, which petrol i use most.. I thought they want know location, it's most not last also.. How to calculate, i just pump the one nearest when low oil light up. Then I realise they just want the brand not location... Petronas or shell or caltex..

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You can ask for the answers or change the answers (reasonably) after you have been verified on the call. Petrol, yes they want to know which brand you usually pump. Sometimes they even ask for last transaction, this one really cannot answer, as I have many cards.


[quote=JohnsonCheah,Dec 13 2017, 10:39 AM]
They have an inhouse IT team, which is not that great. I call in almost 6 months in a year to get my statement. Even portal doesnt show my statement. Bear with it.

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Mean even cancelled cc but unable to delete my record info? how if someone hack it and obtain my data?

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I don't think financial institutions ever delete records. But they might disable login etc. In your case, you will just need to lodge a report with them and wait for them to do it. CAll them again if you have to. Go to service centers and officially file complain, etc.

This is what I did, when I purchased gift cards, the cashier will swipe my aeon big member cc for membership points (not sure if the points really get credited), then I pay using another credit card (PBB VS). When I use the git cards, the cashier will swipe my membership credit card again.

ANyway, to answer your question, buying gift cards over the counter is also a retail purchase, so I think points can be redeemed, but i have not done that before.

I haven't been using it for months, plan to cancel.