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Credit Cards AEON Credit Cards V4, By AEON Credit Service

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bjax22
post Jun 13 2016, 08:04 PM

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QUOTE(victorywp @ Jun 13 2016, 05:06 PM)
yes, which aeon cc you received that has no contactless feature?
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The card is gold card, probably the bird hologram covered it.


Attached image(s)
Attached Image
stargate8
post Jun 14 2016, 12:33 AM

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QUOTE(rdevil33 @ Jun 13 2016, 01:24 PM)
Received just now. Still need to wait for their investigation. sad.gif

Dear XXX,
We thank you for your email dated 10.06.2016.
First and foremost, please accept our apology for the inconvenience may have caused you.
For your information, your feedback has been referred and escalated  to respective unit for immediate action and further investigation. 
We will inform you the outcome of the action to rectify the situation. Please refer to complaint reference number is number XXX-XXXXXX ,if you need to contact us on this matter.If you haven't received any feedback. Please revert to us.
On behalf of Pos Malaysia Berhad, we apologize for any inconvenience may have caused you.
We thank you for your feedback and comments. For further information in regards of our products and services, please go to our website www.pos.com.my.
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i received this email too this morning, if by wednesday they still not solving it, i'll file official complaint to bnm, called their CS also no use, CS told me to email them... mad.gif
leo_kiatez
post Jun 14 2016, 01:04 AM

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June statement ready for download..
bee993
post Jun 14 2016, 03:47 AM

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3 month still cant deliver new card..anyone still got the number managing this conversion thing?

thanks
fruitie
post Jun 14 2016, 08:51 AM

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QUOTE(stargate8 @ Jun 14 2016, 12:33 AM)
i received this email too this morning, if by wednesday they still not solving it, i'll file official complaint to bnm, called their CS also no use, CS told me to email them...  mad.gif
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Does BNM take care of PosOnline? hmm.gif
leo_kiatez
post Jun 14 2016, 08:54 AM

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QUOTE(fruitie @ Jun 14 2016, 08:51 AM)
Does BNM take care of PosOnline? hmm.gif
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So after complaint.. Soon this "special payment feature" would be risk to be removed?smile.gif
fruitie
post Jun 14 2016, 08:59 AM

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QUOTE(leo_kiatez @ Jun 14 2016, 08:54 AM)
So after complaint.. Soon this "special payment feature" would be risk to be removed?smile.gif
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Actually it wasn't only for AEON payments, all PosOnline payments were affected. Unless they want to close down the entire PosOnline. laugh.gif
WhitE LighteR
post Jun 14 2016, 11:23 AM

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Congrats... they finally fix the problem

14/06/2016 01/06/2016 PAYMENT - TRANSFER 0.00 980.00

Two weeks.... Hahaha.
fruitie
post Jun 14 2016, 11:53 AM

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QUOTE(WhitE LighteR @ Jun 14 2016, 11:23 AM)
Congrats... they finally fix the problem

14/06/2016  01/06/2016  PAYMENT - TRANSFER  0.00  980.00

Two weeks.... Hahaha.
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So will this incur late payment charges from AEON? unsure.gif
WhitE LighteR
post Jun 14 2016, 12:02 PM

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QUOTE(fruitie @ Jun 14 2016, 11:53 AM)
So will this incur late payment charges from AEON? unsure.gif
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No idea bos... In my case not la. Coz i paid this month ahead due to some personal reasons

Need to ask others that pay ngam ngam on due date one for last statement month...
fruitie
post Jun 14 2016, 12:03 PM

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QUOTE(WhitE LighteR @ Jun 14 2016, 12:02 PM)
No idea bos... In my case not la. Coz i paid this month ahead due to some personal reasons

Need to ask others that pay ngam ngam on due date one for last statement month...
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But again the transaction date shows it is before due date, so can argue with AEON if it really happens. biggrin.gif
xxx306
post Jun 14 2016, 12:04 PM

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QUOTE(WhitE LighteR @ Jun 14 2016, 11:23 AM)
Congrats... they finally fix the problem

14/06/2016  01/06/2016  PAYMENT - TRANSFER  0.00  980.00

Two weeks.... Hahaha.
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Yeah mine as well. AFTER 2 weeks. mad.gif bangwall.gif
I think they don't realize the problem until somebody complaining to them.
WhitE LighteR
post Jun 14 2016, 12:08 PM

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QUOTE(xxx306 @ Jun 14 2016, 12:04 PM)
Yeah mine as well. AFTER 2 weeks.  mad.gif  bangwall.gif
I think  they don't realize the problem until somebody complaining to them.
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Isnt that always the case? Very seldom in a large system they will notice an accounting mistake unless someone complain to them. Be it bank, telco, or online services like posonline...
rdevil33
post Jun 14 2016, 12:08 PM

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QUOTE(WhitE LighteR @ Jun 14 2016, 11:23 AM)
Congrats... they finally fix the problem

14/06/2016  01/06/2016  PAYMENT - TRANSFER  0.00  980.00

Two weeks.... Hahaha.
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Received mine also!
Can we request for refund for 2% convenience fee due to their faults?
MGM
post Jun 14 2016, 12:15 PM

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QUOTE(rdevil33 @ Jun 14 2016, 12:08 PM)
Received mine also!
Can we request for refund for 2% convenience fee due to their faults?
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No harm for u to try, n let us know the outcome.
kyle_kl
post Jun 14 2016, 12:56 PM

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haha i think later posonline remove Aeon from the list

This post has been edited by kyle_kl: Jun 14 2016, 12:56 PM
CP88
post Jun 14 2016, 01:43 PM

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QUOTE(stargate8 @ Jun 14 2016, 12:33 AM)
i received this email too this morning, if by wednesday they still not solving it, i'll file official complaint to bnm, called their CS also no use, CS told me to email them...  mad.gif
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Chill out. Nobody's perfect! smile.gif

» Click to show Spoiler - click again to hide... «


This post has been edited by CP88: Jun 14 2016, 01:44 PM
bee993
post Jun 14 2016, 03:03 PM

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very funny aeon CS


call ask bout conversion thing, repeat same script,juz change the month. lol.


last say may onward send batch by batch, juz now say june onward only start send batch by batch.

aeon boleh.
bee993
post Jun 14 2016, 05:53 PM

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damn piss off with stupid aeon


until now juz call and said the conversion from watami will be to aeon big visa / new aeon CLASSIC only.wtf
owj
post Jun 14 2016, 06:18 PM

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QUOTE(WhitE LighteR @ Jun 14 2016, 11:23 AM)
Congrats... they finally fix the problem

14/06/2016  01/06/2016  PAYMENT - TRANSFER  0.00  980.00

Two weeks.... Hahaha.
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Did you pay via CIMB CR? Got 5% online rebate? Heard some didnt get
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