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 Newest Maxis ONE plan announced - 22 Apr 2016, FREE data upgrade up to 20GB

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Maxis
post May 9 2016, 05:47 PM

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QUOTE(LVL1NiNjA @ May 9 2016, 04:48 PM)
I previously subscribe before but now that I'm on MOP98 I still get Spotify charged?
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Hi,

Please be informed that the service is free for MOP98 users effective from next billing onwards.

TQ
Maxis
post May 14 2016, 05:04 PM

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QUOTE(fkinmeng @ May 11 2016, 06:12 PM)
anyone here using mymaxis app? on the front page, the free 5gb VOD is shown instead of my monthly data usage.

any way to show my monthly data usage on the front page?
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Hi fkinmeng,

We are aware on this matter and it has been forwarded to our relevant team to improve on the service.

Thank you

Maxis
post Jun 14 2016, 02:55 PM

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QUOTE(JustcallmeLarry @ Jun 12 2016, 10:03 PM)
maxis can please explain to me what does your trade in plan means???

i have an iphone 5 if i trade in it says Trade in Value is RM 720 & Rebate RM30 x 24 months. What does this means? I only pay RM30 for 24 months???
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Hi JustcallmeLarry,

It means there will be a waiver of RM30 X 24 months to your account.

TQ
Maxis
post Jun 26 2016, 04:23 PM

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QUOTE(stinky @ Jun 22 2016, 11:00 PM)
Need help.
With MOP98 I'm subscribed to Maxis Vue for free trial. But how do I unsuscribe from iphone6?

Please advice. Thanks
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Hi, u can do it via the Viu app. biggrin.gif

Thank you.
Maxis
post Jun 26 2016, 04:26 PM

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QUOTE(plush @ Jun 25 2016, 08:11 PM)
Can i subscribe to Maxis One Plan without any contract?
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Hi,

Of course. nod.gif

Thank you.
Maxis
post Jul 3 2016, 05:11 PM

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QUOTE(netcrawler @ Jul 3 2016, 04:12 PM)
Could We change the other maxis line to our  supplementary line under MOP? I.e I want to change my sister's line to under my MOP
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Can be done but you need to transfer the number to your name first.

TQ
Maxis
post Jul 5 2016, 05:07 PM

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QUOTE(fkinmeng @ Jul 4 2016, 02:00 PM)
any new plan update for ivalue 3?
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Hi fkinmeng,

As at this juncture, there is yet to be any update on this matter. Nevertheless, do stay tuned with us

Thank you
Maxis
post Jul 12 2016, 03:30 PM

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QUOTE(mrfarhatadib89 @ Jul 11 2016, 04:43 PM)
Can smebdy teach me how to manage the pool data. My dad is main, n i the suplmntry line. Installed the my maxis app but donno how to mke 15gb shre to both device instead of default 10+5
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Hi mrfarhatadib89,

Log in to MyMaxis app, check under show details and set the supplementary line quota to no limit. Now both numbers can share the total data pool.

TQ
Maxis
post Aug 11 2016, 03:29 PM

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QUOTE(zwanvedder @ Aug 11 2016, 09:52 AM)
just port out my sup line to digi last month....can I port in back? any grace period involve?
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Hi zwanvedder,

You may contact Digi for further concern.

Thank you.
Maxis
post Aug 12 2016, 03:34 PM

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QUOTE(Mr Taka @ Aug 12 2016, 11:23 AM)
Hi Maxis, how to manage my quota for MOP98 of 10GB which is 5+5, i just added a supplementary line yesterday. I want to make something like 7+3 or 8+2 instead of 5+5, is it possible?

I couldn't find "show details" in MyMaxis app as you said from previous reply.

Thanks.
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Hi Mr Taka,

Are you able to change the share limit through this steps: Login to Maxis App > Swipe to the left (grey arrow) until you reach to your data pool allocation > Tap Show Details > Tap on the supplementary line that you wish to set the limit > Select the amount of data to be share > Tap Save ?

This can be done only on principal online account. Alternately, we have PM you.

Thank you

Maxis
post Aug 23 2016, 02:40 PM

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QUOTE(fkinmeng @ Aug 15 2016, 11:59 PM)
Maxis please reply.

or can i at least change plan? my contract ending on December.
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--PMed--
Maxis
post Sep 6 2016, 05:39 PM

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QUOTE(UntilUComeBack @ Sep 6 2016, 09:38 AM)
jus wanna ask bout Spotify Premium.
last time im using my sister account for get the Premium.
but last month she terminate her maxis account.
automatic my spotify become free.

so i wanna using my number to apply the spotify premium.
but i get the error like "this user already have another maxis number bla bla"

any idea how to subscribed to Spotify Premium using my new number again?

thanks.
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--PMed--
Maxis
post Nov 27 2016, 04:08 PM

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QUOTE(cucubud @ Sep 6 2016, 07:29 AM)
That means 1300 numbers are chargable and 1800 are free?
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Hi cucubud,

Yes, 1300 number is consider as special number and it is chargeable under Maxis One Plan. For 1800 number, it is toll free number & free of charge.

TQ
Maxis
post Nov 28 2016, 04:38 PM

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QUOTE(cucubud @ Nov 27 2016, 08:43 PM)
For the 1300 number, is it a one time charge of a certain amount or depending on the call duration? What is the call rate for this type of number?
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Hi, it will be 15sen/min.

TQ smile.gif
Maxis
post Jan 12 2017, 03:40 PM

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QUOTE(PowerGadget @ Jan 12 2017, 01:42 PM)
Hello guys, may I know that is there any contract bounded for supplementary line?
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Hi,

Please PM your details as per below for us to check further

Full name:
Mobile No:
NRIC:
Payment method:

TQ
Maxis
post Apr 4 2017, 04:27 PM

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QUOTE(mrfarhatadib89 @ Apr 4 2017, 11:47 AM)
can supplementary line mnp to other telco provider?
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The supplementary line need to be set as a standalone first by changing its plan to mainline plan (minimum rateplan will be Maxis ONE Plan 98) You will be only charged prorated from the day of change of plan till the number has ported out.

TQ-Isaac
Maxis
post Apr 8 2017, 04:52 PM

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QUOTE(cucubud @ Apr 5 2017, 07:13 AM)
If you want to mnp your supplementary line,
First, change it from postpaid to prepaid (Hotlink). Then only mnp.
MNP from prepaid to other telco, they cannot say that you have outstanding payment not settled, they delay the process.
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Hi cucubud,

Please note that the cooling period is 30 days for Hotlink period before you can proceed with the MNP port out.

TQ
Maxis
post Apr 12 2017, 04:16 PM

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QUOTE(SkyeMoon @ Apr 12 2017, 03:42 PM)
Hi thr, is the rm1 unlimited roaming package only available for 188 plan? How about others? Any other benefits for a 128 users?
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Hi there!

You can enjoy the latest smartphones, 365 days of unlimited video and movies subscription, 365 days of roaming, and more with RM1 promo!
More info at http://www.maxis.com.my/en/personal/devices/powerofone.html

Thank you!
Maxis
post May 31 2017, 09:50 AM

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QUOTE(stevenlee @ May 31 2017, 07:38 AM)
I receive email that maxis 98 now offering rm1 for sportify premium account.
Is this new as I remember this has stop previously
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Hi,

You may refer to http://www.maxis.com.my/en/personal/devices/powerofone.html formore info on RM1 for Spotify.

Thank You
Maxis
post May 31 2017, 03:41 PM

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QUOTE(hihihehe @ May 31 2017, 02:54 PM)
i don't see spotify mentioned in that link
also, refer friend page is not valid too after submit
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Hi,
Please click 'entertainment' or go to FAQ > MaxisONE RM1 sale for Music and Video Streaming Services.

Thank You

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