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 Maxis Port Out Delay (1 week now!)

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TSlinkin182
post Apr 21 2016, 11:42 AM, updated 10y ago

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Hi Maxis,

Can you please help check wt "EFFF" is going on with my port out process?
It took you 1 week to move on my request on the 12th to port out, and on exactly 7 days on the 19th I received your SMS Confirmation.

Without hesitation, I have replied your SMS with a definite "YES" but my process is still pending?

This is now going to the 2nd day on my port out pending status.

Wide coverage but slow tortoise back end? System fully automated is your only answer?

How long do you want me to wait?
I have already escalated my issue with your Maxis Support but it seems I need to create another escalation ID to escalate my Escalation ID?

No point setting up 123 hotline if nobody is picking up u piece of crap.

Can you please sort your s**t out?

This post has been edited by linkin182: Apr 21 2016, 11:42 AM
phoneadvisor
post Apr 21 2016, 12:33 PM

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Joined: Jan 2015


Complain to MCMC
nexona88
post Apr 21 2016, 11:55 PM

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48,433 posts

Joined: Sep 2014
From: REality
hahah it's "normal".

delay tactic from them
TSlinkin182
post Apr 22 2016, 10:09 AM

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Joined: Aug 2005


Bloody hell, Finally.

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