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 Item returned for 10 days and no refund yet

WT* with Lazada
 
It's like that one lah.. Accept it lah.. [ 2 ] ** [50.00%]
Scammer! I've been scammed also! [ 2 ] ** [50.00%]
Remain silences [ 0 ] ** [0.00%]
None of my business lah! [ 0 ] ** [0.00%]
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TSgame333
post Apr 19 2016, 07:06 PM, updated a long time ago

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388 posts

Joined: Jul 2009
From: Some Random Place


I tell you ah, I bought this stuff on 3rd of April, and then haven't arrive for 8 days long, so I ended up calling their customer service telling them!
Saying, I've no longer interested in the item, so please refund me the money.

They reply, Okay, just reject the item to the carrier and we will proceed the refund.
Okay, now 10 days already, I email them last Thursday, asking why was the refund not placed yet!
That's RM400 item!

So, friday, saturday, sunday, monday also didn't reply.
Okay 5 days already yet ignoring my message, and today Tuesday I receive an email from them saying.
We need to wait for our carrier partner to inform us the item is returned then we can place you the refund.

10 DAYS ALREADY BRO! 10 DAYS ALREADY!!! SINCE THE ITEM IS RETURNED!!!!!!
WHERE IS MY MONEY GONE TO!!
GOT BUYERS RIGHTS OR NOT IN MALAYSIA!!

FIRST OF ALL, THE PROMISE DATE OF DELIVERY ARE EXTENDED!
SECOND! THE PROMISE OF REFUND ARE DELAY SO LONG.
THRID! ANOTHER STORY THEN ANOTHER STORY! WHAT"S THE REPUTATION FOR?
FOURTH! DIDN"T UPDATE THE PROGRESS AT ALL! SOMEMORE A "DELIVERED" ON THE TRACKING PAGE! SCAMMING?

YOU ALL JUDGE FOR ME LAH!!!!
I WANT TO CALL MY CREDIT CARD COMPANY TO CHARGE BACK LEH!!
SOOOO ANGRY!

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