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 Celcom/Xpax Fan Club v3, The power, it's in your hands

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qwer312
post Sep 20 2016, 02:10 PM

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For xpax turbo internet plan, once the internet quota finish, will it continue consume facebook and youtube quota or it just stop and give basic internet speed? I am confusing, they introduce the new plan faster than anyone but yet the plan not good enough to compete with others...

And anyone know how to complain their line coverage? My house got only 2G while 3G nearly unusable, and ironically is umobile got 3G here. I complain two time to their customer service but they will automatic close the report without anyone feedback to me.
qwer312
post Sep 21 2016, 12:47 AM

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QUOTE(JiaJia283 @ Sep 20 2016, 09:44 PM)
Which place you are staying? town? To me my Xpax line not a very big issue on the coverage so far...
but i heard of this Xpax Turbo plan too...
all my friend were saying this can enjoy unlimited burung hantu during midnight all night long...
but i have to sleep early so i dint really look into it... hopefully someone could brief more on this new package  confused.gif
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i stay at small town...alrdy check celcom coverage at their website, it did show 3G available on my place but my house only have 2G usable. When they introduce magic sim, burung hantu is unlimited too that time, after that they keep introduce/change new thing and unlimited thing become limited...now change back to unlimited?
qwer312
post Sep 21 2016, 05:43 PM

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QUOTE(sinisterair @ Sep 21 2016, 04:29 PM)
I know the feel... have to walk a bit from my house to get a stable 3g. to get 4g, need to drive for 15 minutes...
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the funny part is when i go celcom centre and open one report for line coverage problem, i ask the cs staff there why umobile got 3G at my place while celcom don't have, she answer me that this situation is usual and normal, at her place also same thing biggrin.gif And ofcoz the report is automatic close without any feedback rclxms.gif
qwer312
post Sep 21 2016, 11:51 PM

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QUOTE(WufeiXue @ Sep 21 2016, 10:31 PM)
You go to their website to report? straight make complaint to their HQ la?
every telco is the same... when sign their plan that time everything good...
slowly after one month two month later... all problems slowly come...
like someone controlling your line like that!! hahahaha
what the hack is the xpax trubo they all saying? "turbo" this word stress what kind of turbo first?
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i did make the report at their customer care line and celcom centre (the place with customer service counter and queue ticket machine). You can browse xpax website to check what is the description for "TURBO" rolleyes.gif

Somehow i feel really weird that magic sim internet plan description all missing already on xpax website although in fact still available for old sim plan...kinda fast they "update" tongue.gif .
qwer312
post Sep 29 2016, 11:41 PM

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QUOTE(Hanalambun @ Sep 29 2016, 02:51 PM)
333mb is less compared to previous.
Totally not interested with the current burung hantu, but cant deny that rm30 for 4GB data plan is good.
Although split into youtube and fb, but I think majority are still happy since it replaced the weekend data.
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actually still the same sh*t compare to old data plan, old sim card cannot use it except turbo sim card. Old internet plan 1gb for 1 week is rm18, this new turbo internet plan is 1 week rm10 for 1.5gb, but bear in mind that data quota 1.5gb is split to 600mb for internet browsing, 600mb for facebook, 300mb for youtube. For those who use internet browsing a lot, it is not worth at all compare to other telco plan...and facebook 600mb, unless you browse a lot of photo, video on facebook, it will never finish the 600mb quota. while for youtube, some people don't use it at all doh.gif For burung hantu, it just useless for normal office hour working people, so either it is free or not just ignore it, the period is too short.

And no need to compare call and sms rate, i don't know why they keep raise the rate while nobody use the sms anymore rclxms.gif

This post has been edited by qwer312: Sep 29 2016, 11:45 PM
qwer312
post Dec 21 2016, 08:46 PM

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seem like they offer the new internet plan a bit better than umobile now...rather waste the internet quota on the so called video onz which i seldom use. Lucky i still keep my X2 plan although i no use the validity extend since few years ago, just wonder validity extend still work or not.

This post has been edited by qwer312: Dec 21 2016, 08:48 PM
qwer312
post Dec 21 2016, 11:28 PM

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QUOTE(Fat Albert @ Dec 21 2016, 09:54 PM)
Still works even on iox
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thx for the info.

QUOTE(stephantsen @ Dec 21 2016, 10:22 PM)
do u refer to umobile x2 validity? that is plan still exist as u can convert the power prepaid to the x2 validity plan
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i mean the xpax X2 plan. Did umobile got any x2 validity plan for the power prepaid now?

This post has been edited by qwer312: Dec 21 2016, 11:29 PM

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