Just to confirm that you have asked CS to block/unsub ALL the scam sms numbers. These so-called sms premium scam numbers have been known to charge for phantom sms (seen that happens several times on xpax). AFAIK, there are two primary methods for a number to be unknowingly registered to scam sms. 1st is by hidden web clicks/web registrations and 2nd is by an insider employee getting commission from scam sms company registering a list of numbers without customer/company consent. Both a difficult to prove coz hardly much evidence (hearsay is not evidence).

Premium sms is part and parcel of telco services which is actually a good service (ex: bank TAC & notifications) but it becomes a bad thing when bad company uses it to scam people.

There's already many scam company blacklisted for scam sms and yet there's still many more still operating. Easy for anyone to accuse but does anyone have any solid proof ? .... So because of this, please do your bit and get CS to block ALL scam sms numbers and then lodged report with SKMM to recover your money and have the scam company listed into SKMM blacklist.

The ONLY telco blocking premium sms is onexox. Many people I know who were pissed with scam sms have found peace of mind with onexox.