App not available for iphone yet? their prepaid xpax app also sucks on iphone.

Browsing fb will utilize internet plan first before free 10gb fb data. Only if you do not subscribe any daily; weekly or monthly internet plan or your internet data has finished, it will consume 10gb free fb data.

Really? I was informed that by cs officer when I made a call. Seem they dont even understand their plans. I never buy internet plan since i upgrade to new xpax plan to test which data is used first. This is the problem when celcom outsource their cs call center. They dont know the exact info.

then it means it uses your 5gb monthly data 1st since your fb quota is still full - 10gb.

Good to hear that.

more kelentong apparently

Tbh celcom shareline plan is not as attractive as other telcos.

Celcom replaced top management team with new one. So the problem of customers leaving celcom is very serious. Especially if they are postpaid and corporate customers.

KUALA LUMPUR: Celcom Axiata Bhd will continue to provide good quality products and best value for money and will not engage head-on in a price war with other telecommunication (telco) providers, said deputy chief executive officer for business operations Azwan Khan Osman Khan.

He said currently the telco industry was not undergoing a price war; however, the telco giant was going to be competitive.

“If competition gets extremely aggressive in terms of price, we may need to adjust price to match (our competitiors) but we will not fight head-on.

“We will fight on quality (of service),” he told reporters at Celcom First’s GBshare launch in Kuala Lumpur on Thursday. - Bernama

FIGHT ON QUALITY? YOUR 4G COVERAGE IS WORSE THAN MAXIS & DIGI AND 3G VERY UNSTABLE NOW YOU HAVE THE GUTS TALKING ABOUT QUALITY?

They think they are in the same standing as Maxis to charge premium prices for their limited 4g coverage and inconsistent 3g quality. They must be living in a bubble. They will lose another 1 million customers with the outdated GBshare plan.

Plan to change to which telco?

The unlimited one RM150? I am on webe so far so good but no tethering. I waited for today's announcement in case Celcom offers unlimited data I want to convert my xpax to celcom postpaid. But since the new GBshare is meh...I am thinking to port to Umobile..cheap.

They never learn why 1million subscribers left them last year. Because they charge premium price for subpar service and limited 4g coverage.

celcom's way to prevent customers from leaving. Send them lawyer's letter. Smart move until it backfires.


Attached thumbnail(s)

I also kena like that in 2016..when I changed to UMOBILE, no outstanding. After 3 months using UMOBILE, come lawyer's letter. I ask for the bill to be delivered, they said cannot coz number already terminated. But maybe more people also kena like this, that's why it became viral. Stupid, right? Even Umobile - a relatively new company e-mail me the last bill notifying about amount need to be paid for the last time when I changed to webe. Celcom is big company but hopeless. Pandai send lawyer's letter but so stupid to send last bill after portout.

Only for 25 years old and below? This is the very definition of #kelentong

When they said they wont compete on price but quality instead. Truly laughable.

No bill rebate. No free instagram quota despite the app being affected too. Celcom is going down to drain.


Attached thumbnail(s)

Should give free instagram too since instagram was affected too

I used to have 2 gold plans and 1 basic 38. Decided to port out all 3 due to poor network.