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 Celcom/Xpax Fan Club v3, The power, it's in your hands

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haru20
post Apr 12 2017, 11:13 AM

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355 posts

Joined: May 2007
Celcom no line at PJ are sad.gif
haru20
post Apr 21 2017, 07:48 PM

Casual
***
Junior Member
355 posts

Joined: May 2007
Dear All,

I have a Zero data and just call plan (Pay as you use) which got charged data usage last month. my father accidentally activate the GPRS and got charged RM250.

However, prior to that I have made a credit limit capped of RM30 to my father number. After making call to Celcom they mentioned the RM30 CL is only applicable for call and SMS, and GPRS is uncapped towards RM300 limit and written in the T&C??? To confirm with my esteem members.

Therefore, I'm planning to write in to MCMC to report on the dispute overcharges, can any kind soul help me on the steps and PIC or email, as so I can make a report to MCMC.

Your help is greatly appreciated.

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